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About the role
Key responsibilities & impact- Troubleshoot AI agent conversations by reviewing conversations and diagnosing issues
- Write and refine prompts that guide AI agents to deliver accurate responses
- Test and iterate on solutions, experimenting with different prompt structures
- Analyze conversation patterns to identify common failure modes
- Collaborate with engineering and product teams to implement fixes
Requirements
What you’ll need- Quick learner who loves diving into new technologies
- Strong analytical thinker who excels at systematic problem-solving
- Natural systems thinker who can see how individual components connect
- Detail-oriented with the ability to spot subtle patterns
- Excellent written communication skills
- Familiar with AI tools like ChatGPT, Claude, or Gemini
- Comfortable learning technical tools
- Some customer-facing or sales experience is a plus
Benefits
Comp & perks- medical
- vision
- dental
- unlimited PTO
- remote-first
- 401k
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
troubleshootingprompt engineeringdata analysissystematic problem-solvingpattern recognition
Soft Skills
quick learneranalytical thinkingsystems thinkingdetail-orientedwritten communication
