Reimbursement Specialist

Lago

Amazon Reimbursement Specialist providing expertise in reimbursement claim processes for FBA-related discrepancies. Collaborating with teams to ensure accurate tracking and timely resolution of claims.

Posted 6/25/2026full-timeRemote • 🇵🇭 PhilippinesMid-LevelSenior💰 $NaN per yearWebsite

About the role

Key responsibilities & impact

Identify, validate, and submit reimbursement claims for FBA-related issues, including lost, damaged, or misclassified inventory and incorrect fees
Monitor and track reimbursement cases to ensure timely and accurate resolution
Analyze reimbursement trends to identify recurring issues and implement preventative measures
Collaborate with internal teams to reconcile inventory discrepancies and billing errors
Build, maintain, or improve automated reimbursement tools and workflows (for advanced-level candidates)
Generate reports and provide insights to optimize reimbursement processes
Maintain compliance with Amazon policies and procedures
Reconcile inbound FBA shipments and identify inbound lost discrepancies that qualify for reimbursement

Requirements

What you’ll need

Deep knowledge of Amazon FBA operations and fee structures
Expertise in reimbursement claim processes and case filing
Strong analytical and problem-solving skills to identify discrepancies and root causes
Experience with automated reimbursement software is highly desirable
Proficiency in Excel or Google Sheets for tracking and reporting
Excellent written and spoken English for communication and reporting
Strong attention to detail and organizational skills
Ability to manage multiple cases simultaneously and work independently
Knowledge of Amazon Seller Central reporting tools and dashboards

Benefits

Comp & perks

Remote Work: Work from anywhere—our team is global, and we value work-life balance.
Growth Opportunities: As a key player you'll have the chance to shape your role and grow with us.
Innovative Culture: Join a team that is passionate about leveraging data to solve challenges and drive success in a rapidly evolving market.

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

reimbursement claim processescase filinganalytical skillsproblem-solving skillsautomated reimbursement softwareExcelGoogle Sheetsattention to detailorganizational skillsinventory reconciliation

Soft Skills

communication skillsindependencetime management