Lago

Brand Control Analyst

Lago

full-time

Posted on:

Location Type: Remote

Location: Serbia

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About the role

  • - Monitor, investigate, and address suppressed Buy Boxes on Amazon on behalf of brand partners.
  • - Research pricing for relevant products across Amazon and external e-commerce platforms.
  • - Submit and manage cases with Amazon Seller Central to resolve pricing discrepancies and related errors.
  • - Create and maintain customized reports using internal data and Microsoft Excel.
  • - Submit intellectual property (IP) complaints to Amazon on behalf of brand partners using provided templated language.
  • - Communicate effectively and professionally with Amazon’s customer service and support teams regarding pricing, Buy Box eligibility, and account health issues.
  • - Investigate unauthorized sellers across the internet on behalf of brand partners.

Requirements

  • - Demonstrated experience working with Amazon Seller Central accounts.
  • - Advanced proficiency in Microsoft Excel, including data analysis and reporting.
  • - Strong understanding of Amazon’s pricing policies, price-matching mechanisms, and Buy Box rotation.
  • - Fluent English speaker with excellent written and verbal communication skills.
  • **Preferred Qualifications **
  • - Prior experience contacting Amazon Seller Central support to address pricing issues and/or account health concerns.
  • **Availability & Work Schedule Requirements **
  • - Availability to start during the week of January 12th or January 19th (earlier start preferred if available).
  • - Ability to work 40 hours per week.
  • - Standard work schedule from 7:30 AM to 4:00 PM EST.
  • **Work Environment **
  • - This role requires consistent attention to detail, strong organizational skills, and the ability to work independently while adhering to established processes and timelines.
Benefits
  • - **Remote Work:** Work from anywhere—our team is global, and we value work-life balance.
  • - **Growth Opportunities:** As a key player i you’ll have the chance to shape your role and grow with us.
  • - **Innovative Culture:** Join a team that is passionate about leveraging data to solve challenges and drive success in a rapidly evolving market.
  • *As part of our recruitment process, all candidates will be kindly asked to agree to **Lago’s Confidentiality and Non-Circumvention Agreement**. This ensures a respectful and professional experience for everyone involved.*

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
data analysisreportingpricing policiesprice-matching mechanismsBuy Box rotationcase managementintellectual property complaintsinvestigation of unauthorized sellers
Soft skills
effective communicationprofessionalismattention to detailorganizational skillsindependence