Lago

Brand Control Analyst

Lago

full-time

Posted on:

Location Type: Remote

Location: Philippines

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About the role

  • Monitor, investigate, and address suppressed Buy Boxes on Amazon on behalf of brand partners.
  • Research pricing for relevant products across Amazon and external e-commerce platforms.
  • Submit and manage cases with Amazon Seller Central to resolve pricing discrepancies and related errors.
  • Create and maintain customized reports using internal data and Microsoft Excel.
  • Submit intellectual property (IP) complaints to Amazon on behalf of brand partners using provided templated language.
  • Communicate effectively and professionally with Amazon’s customer service and support teams regarding pricing, Buy Box eligibility, and account health issues.
  • Investigate unauthorized sellers across the internet on behalf of brand partners.

Requirements

  • Demonstrated experience working with Amazon Seller Central accounts.
  • Advanced proficiency in Microsoft Excel, including data analysis and reporting.
  • Strong understanding of Amazon’s pricing policies, price-matching mechanisms, and Buy Box rotation.
  • Fluent English speaker with excellent written and verbal communication skills.
  • **Preferred Qualifications **
  • Prior experience contacting Amazon Seller Central support to address pricing issues and/or account health concerns.
Benefits
  • Remote Work: Work from anywhere—our team is global, and we value work-life balance.
  • Growth Opportunities: As a key player you’ll have the chance to shape your role and grow with us.
  • Innovative Culture: Join a team that is passionate about leveraging data to solve challenges and drive success in a rapidly evolving market.
  • *As part of our recruitment process, all candidates will be kindly asked to agree to Lago’s Confidentiality and Non-Circumvention Agreement. This ensures a respectful and professional experience for everyone involved.*

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
data analysisreportingpricing policiesprice-matching mechanismsBuy Box rotationcase managementintellectual property complaints
Soft skills
effective communicationprofessional communicationwritten communicationverbal communication