Collections Specialist

Lafayette Federal Credit Union

Collections Specialist at Lafayette Federal Credit Union managing loans in default and providing member support in Rockville, MD. Prioritizing collection activities and ensuring accurate billing processes.

Posted 7/7/2026full-timeRockville • District of Columbia, Maryland, Virginia • 🇺🇸 United StatesMid-LevelSenior💰 $52,621 - $56,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in collections and recovery processes, with a strong focus on member communication and timely billing. Proficient in managing legal cases and loss mitigation activities.

Highest-signal resume keywords

Collections ExperienceRecovery ProcessesLoan ModificationsVerbal Communication SkillsWritten Communication Skills

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

CollectionsRecoveryLoan ExtensionsLoan ModificationsForeclosures

Soft Skills

Independent Worker

Industry Keywords

Member BillingPayment ProcessingLoss MitigationLegal Case Monitoring

About the role

Key responsibilities & impact

Independently prioritize and execute daily collection activities
Contact members for payment via telephone and email
Monitor and document all legal cases
Ensure timely member billing and loan payment processing
Assist in activities related to loss mitigation

Requirements

What you’ll need

Excellent verbal and written communication skills
Independent worker
Experience in collections and recovery processes
Familiarity with loan extensions, modifications, and foreclosures

Benefits

Comp & perks

Employer paid (99.9%) health insurance premium for single and family coverage (HMO Plan)
Fully funded deductible (HMO Plan)
401k employer matching contribution
Income protection with life insurance, short and long-term disability
Paid time off, holiday leave & birthday leave
Educational assistance
Commuter benefits program and more !