Technology Operations Coordinator

LaBella Associates

Supports daily operations and execution of initiatives across the Practice Technology team. Organizes priorities, maintains documentation, and assists leadership under guidance.

Posted 5/6/2026full-timeRochester • New York • 🇺🇸 United StatesMid-LevelSenior💰 $75,000 - $85,000 per yearWebsite

About the role

Key responsibilities & impact

Support the day-to-day operations of the Practice Technology department.
Help organize team priorities, calendars, recurring activities, and internal workflows.
Prepare meeting agendas, capture notes, track action items, and support follow-up.
Maintain organized records, shared resources, and departmental documentation.
Assist leadership with operational coordination and administrative needs.
Assist with tracking active initiatives, strategic priorities, and departmental projects.
Help maintain schedules, task lists, milestone dates, and status updates.
Coordinate with internal stakeholders to keep initiatives progressing.
Support coordination across Practice Technology, GIS, survey, BIM, IT, and project teams.
Help identify blockers, dependencies, and items needing escalation.
Support implementation efforts from planning through rollout.
Support administration of internal technology programs and operational processes.
Assist with tracking software, subscriptions, equipment, licenses, renewals, and related records.
Help coordinate purchasing requests, vendor follow-up, and inventory management.
Support operational components of specialized programs such as reality capture, drones, scanning, and emerging technology tools.
Help coordinate equipment scheduling, availability, and allocation across teams and offices.
Assist with tracking certifications, credentials, training records, and renewal requirements for specialized programs.
Assist with utilization, cost, and activity tracking to support planning and decision-making.
Maintain accurate documentation for assets, processes, compliance needs, audits, insurance records, and client requirements.
Help coordinate training initiatives, rollout schedules, and communications.
Support organization of standards, templates, guides, and internal resources.
Assist with user communications related to tools, updates, and available support resources.
Help improve visibility and accessibility of Practice Technology services and materials.
Support special assignments and strategic initiatives as directed.
Assist with pilots, AI initiatives, research, process improvement efforts, and technology rollouts.
Recommend process improvements that enhance efficiency, consistency, and user experience.
Take ownership of defined tasks and drive them to completion under leadership guidance.

Requirements

What you’ll need

3–7 years in operations, project coordination, or similar role
Experience supporting cross-functional teams or multi-team initiatives
AEC / engineering / architecture environment preferred
Experience working with technical teams (BIM, GIS, IT, etc.) is a plus

Benefits

Comp & perks

Flexible Work Schedule
Health/Dental Insurance
401k Plan with Employer Match
Paid Parental Leave
Short & Long Term Disability
Profit Sharing
Paid Time Off
Leadership Development Program
Fitness Reimbursement
Tuition Reimbursement
Referral Bonus Program
Wellness Program
Team Building Events
Community Service Events

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

project coordinationoperational coordinationdocumentation managementtask trackinginventory managementprocess improvementdata trackingmeeting preparationaction item trackingscheduling

Soft Skills

organizational skillscommunication skillsinterpersonal skillsleadership supportproblem-solvingattention to detailtime managementteam collaborationadaptabilityinitiative