
Senior Business Operations Manager
LaBella Associates
full-time
Posted on:
Location Type: Hybrid
Location: Rochester • New York • 🇺🇸 United States
Visit company websiteSalary
💰 $100,000 - $130,000 per year
Job Level
Senior
Tech Stack
ERP
About the role
- Oversee and manage the Project Process & Controls operational center for the Operations Team
- Develop procedures, manuals, training for all LaBella company Divisions
- Oversee coordination with Accounting Dept. for adherence with processes and procedures as they relate to financial processes for project initiation, billing, and closeout.
- Continue development and implementation of Quality Management documentation and training
- Work directly with the COO to communicate procedures with Executive Leadership, Division Directors, and Regional Managers.
- Assist the Director of Health & Safety and the Security Operations Manager for conformance with LaBella insurance and compliance requirements.
- Coordinate with COO on development and communication of Corporate PM, QMS, and Risk Management Policies
- Analyze KPIs for Project Management including Aged Accounts Receivable, Earned Value, and others as implemented through QMS.
- Produce monthly reports of KPIs and provide to COO and Division Directors.
- Facilitate and support the Senior Operations Manager with operational systems, processes, and initiatives that enable innovative, cost effective, efficient work across the company.
- Coordinate with Technology Departments for network project folder structure.
- Participate in LaBella’s AI Task Force and ISMC (Information Security Management Committee)
Requirements
- Bachelor’s degree or higher in Engineering, Architecture or Construction Management or in a field related to project, financial, quality, or organizational management,
- At least ten years of experience managing engineering, architecture, or construction projects.
- Proven track record in operational leadership within a consulting or professional services firm.
- Strong understanding of architectural and engineering workflows and business models.
- Exceptional leadership, communication, and organizational skills; ability to influence and impact others across functions and disciplines, and at all levels.
- Financial acumen and ability to interpret P&L, WIP, and KPIs.
- Adept in technology and tools relevant to the A/E industry (e.g., Deltek, Newforma, BIM software, ERP systems).
- Strategic thinker with hands-on execution ability.
- Excellent written communication skills with the ability to independently compose clear plans and directive communications to management and employees.
- Excellent verbal communication skills for both one-on-one conversations and for speaking before groups.
- Excellent organizational skills with attention to detail and follow-through.
- Self-motivated to continuously seek ways to aid and improve quality and project management processes.
Benefits
- Flexible Work Schedule
- Health/Dental Insurance
- 401k Plan with Employer Match
- Short & Long Term Disability
- Profit Sharing
- Paid Time Off
- Leadership Development Program
- Fitness Reimbursement
- Tuition Reimbursement
- Referral Bonus Program
- Wellness Program
- Team Building Events
- Community Service Events
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
Project ManagementQuality ManagementFinancial ManagementKPI AnalysisP&L InterpretationWIP ManagementRisk ManagementOperational LeadershipTraining DevelopmentProcedural Documentation
Soft skills
LeadershipCommunicationOrganizational SkillsInfluencingStrategic ThinkingAttention to DetailSelf-MotivationVerbal CommunicationWritten CommunicationCollaboration
Certifications
Bachelor’s Degree in EngineeringBachelor’s Degree in ArchitectureBachelor’s Degree in Construction Management