LaBella Associates

Senior Business Operations Manager

LaBella Associates

full-time

Posted on:

Location Type: Hybrid

Location: Rochester • New York • 🇺🇸 United States

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Salary

💰 $100,000 - $130,000 per year

Job Level

Senior

Tech Stack

ERP

About the role

  • Oversee and manage the Project Process & Controls operational center for the Operations Team
  • Develop procedures, manuals, training for all LaBella company Divisions
  • Oversee coordination with Accounting Dept. for adherence with processes and procedures as they relate to financial processes for project initiation, billing, and closeout.
  • Continue development and implementation of Quality Management documentation and training
  • Work directly with the COO to communicate procedures with Executive Leadership, Division Directors, and Regional Managers.
  • Assist the Director of Health & Safety and the Security Operations Manager for conformance with LaBella insurance and compliance requirements.
  • Coordinate with COO on development and communication of Corporate PM, QMS, and Risk Management Policies
  • Analyze KPIs for Project Management including Aged Accounts Receivable, Earned Value, and others as implemented through QMS.
  • Produce monthly reports of KPIs and provide to COO and Division Directors.
  • Facilitate and support the Senior Operations Manager with operational systems, processes, and initiatives that enable innovative, cost effective, efficient work across the company.
  • Coordinate with Technology Departments for network project folder structure.
  • Participate in LaBella’s AI Task Force and ISMC (Information Security Management Committee)

Requirements

  • Bachelor’s degree or higher in Engineering, Architecture or Construction Management or in a field related to project, financial, quality, or organizational management,
  • At least ten years of experience managing engineering, architecture, or construction projects.
  • Proven track record in operational leadership within a consulting or professional services firm.
  • Strong understanding of architectural and engineering workflows and business models.
  • Exceptional leadership, communication, and organizational skills; ability to influence and impact others across functions and disciplines, and at all levels.
  • Financial acumen and ability to interpret P&L, WIP, and KPIs.
  • Adept in technology and tools relevant to the A/E industry (e.g., Deltek, Newforma, BIM software, ERP systems).
  • Strategic thinker with hands-on execution ability.
  • Excellent written communication skills with the ability to independently compose clear plans and directive communications to management and employees.
  • Excellent verbal communication skills for both one-on-one conversations and for speaking before groups.
  • Excellent organizational skills with attention to detail and follow-through.
  • Self-motivated to continuously seek ways to aid and improve quality and project management processes.
Benefits
  • Flexible Work Schedule
  • Health/Dental Insurance
  • 401k Plan with Employer Match
  • Short & Long Term Disability
  • Profit Sharing
  • Paid Time Off
  • Leadership Development Program
  • Fitness Reimbursement
  • Tuition Reimbursement
  • Referral Bonus Program
  • Wellness Program
  • Team Building Events
  • Community Service Events

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
Project ManagementQuality ManagementFinancial ManagementKPI AnalysisP&L InterpretationWIP ManagementRisk ManagementOperational LeadershipTraining DevelopmentProcedural Documentation
Soft skills
LeadershipCommunicationOrganizational SkillsInfluencingStrategic ThinkingAttention to DetailSelf-MotivationVerbal CommunicationWritten CommunicationCollaboration
Certifications
Bachelor’s Degree in EngineeringBachelor’s Degree in ArchitectureBachelor’s Degree in Construction Management