Compensation Specialist
Endava
Oracle
HR Specialist level II – German Speaking, Life Science Leader
Labcorp
full-time
Posted on:
Location Type: Remote
Location: Remote • 🇵🇱 Poland
Visit company websiteJob Level
Senior
Tech Stack
ServiceNow
About the role
- Resolves complex HR inquiries from employees through case management, telephony, chat and appointment bookings
- Ensures timely and high-quality service delivery, meeting performance and quality Service Level Agreements (SLAs)
- Drives completion of complex, time-sensitive activities to meet deadlines
- Provides policy guidance and advanced assistance on HR process navigation for employees
- Is subject matter expert (SME) and partners with COEs and Stakeholders on knowledge transfer and process optimization projects to improve employee experience
- Mentors and provides guidance to team members, creates / maintains training content (e.g. job aides, etc.), facilitates training sessions, and supports onboarding for new People Services team members
- Drives compliance with global policy and labor laws, documentation standards, process and data audits
- Identifies and solutions for trends or inefficiencies and contributes to service enhancements projects
- Supports global HR Projects
- Other HR Support as needed, including employment verifications and offboarding tasks
Requirements
- Strong command of English and German languages, both written and verbal.
- Advanced issue resolution, problem-solving, and decision-making skills
- Working knowledge of HR systems and tools, including Workday and ServiceNow.
- Basic knowledge and understanding of AI tools
- Strong attention to detail, ability to manage multiple priorities, and commitment to maintaining confidentiality
- Strong analytical skills
Benefits
- private medical care
- life insurance
- lunch vouchers
- subsidy to annual vacation
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
issue resolutionproblem-solvingdecision-makingattention to detailanalytical skills
Soft skills
communicationmentoringguidancetime managementconfidentiality