Technical Specialist Supervisor, Central Lab Services

Labcorp

Technical Specialist Supervisor leading customer-focused technical team at Labcorp. Overseeing daily operations, ensuring quality, and managing client relationships in clinical trial support.

Posted 7/3/2026full-timeRemote • 🇺🇸 United StatesMid-LevelSenior💰 $100,000 - $120,000 per yearWebsite

About the role

Key responsibilities & impact

Supervise day-to-day activities for assigned customer or functional team members.
Allocate resources effectively to meet project plans and service level commitments.
Balance workload within the team and support global resource planning.
Ensure seamless integration of team services and consistent use of SOPs.
Track progress against goals, monitor performance metrics, and implement corrective actions when needed.
Maintain timely communication, adherence to procedures, and alignment with departmental strategy.
Build and develop a skilled workforce aligned with growth plans and budget.
Set clear performance objectives, provide coaching, and address performance gaps.
Deliver thorough, timely performance evaluations and interim reviews.
Oversee resolution of customer complaints, issues, and concerns in partnership with Project Management leadership.

Requirements

What you’ll need

High school diploma or equivalent
5 or more years of professional experience in a scientific or laboratory environment
1 or more years of experience in a supervisory or leadership role
Bachelor’s degree (preferred)
3 or more years of experience working with and optimizing databases (preferred)
1 or more years of experience working in clinical research or drug development (preferred)

Benefits

Comp & perks

Medical
Dental
Vision
Life
STD/LTD
401(k)
Paid Time Off (PTO) or Flexible Time Off (FTO)
Tuition Reimbursement
Employee Stock Purchase Plan

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

Database ManagementPerformance Metrics TrackingCorrective Action ImplementationSOP AdherenceProject Planning

Soft Skills

Effective CommunicationCoachingConflict ResolutionWorkforce DevelopmentTeam Collaboration