Clinical Trials Site Support Associate

Labcorp

Clinical Trials Site Support Associate responsible for day-to-day investigator site support activities and ensuring accurate processing of study samples. Collaborating with teams to resolve issues and maintain compliance.

Posted 6/30/2026full-timeRemote • 🇺🇸 United StatesJuniorMid-Level💰 $24 - $36 per hourWebsite

About the role

Key responsibilities & impact

Serve as the primary point of accountability for all day-to-day investigator site support activities.
Manage and resolve issues related to incoming study samples for assigned projects, ensuring timely and accurate processing.
Coordinate with Project Managers to ensure the accurate and timely delivery of study supplies to clients.
Collaborate with specimen management teams across all locations to identify, escalate, and resolve issues.
Review, communicate, and distribute abnormal test results in accordance with established protocols and PSW designation.
Partner with cross-functional project teams to troubleshoot and resolve issues related to specimen handling, result reporting, and site compliance.
Engage with appropriate stakeholders to address challenges related to study setup, reporting processes, and regulatory compliance.
Maintain and effectively utilize all tracking systems, tools, and databases required to support operational activities.
Establish, maintain, and ensure the accuracy of study files and documentation in compliance with departmental and regulatory requirements.
Perform all responsibilities in accordance with standard operating procedures (SOPs), policies, and quality standards.

Requirements

What you’ll need

HS diploma, degree in science related field or experience in specimen management, client services or other related laboratory positions
2 or more years’ experience of clinical trials in Specimen Management, client services or other laboratory positions
2 or more years’ experience in customer service experience within a clinical Lab setting
Excellent organizational and communication skills
Proficient in MS Office applications

Benefits

Comp & perks

Medical
Dental
Vision
Life
STD/LTD
401(k)
Paid Time Off (PTO) or Flexible Time Off (FTO)
Tuition Reimbursement
Employee Stock Purchase Plan

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

Specimen ManagementClinical TrialsStudy DocumentationIssue ResolutionTracking Systems Utilization

Soft Skills

Organizational SkillsCommunication Skills