Labcorp

Intern, Clinical Contact Center Operations

Labcorp

internship

Posted on:

Location Type: Office

Location: Durham • North Carolina • 🇺🇸 United States

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Job Level

Entry Level

About the role

  • Participate in an 11-week paid internship working on impactful projects to support Clinical Contact Center Operations
  • Support patient care through technology enhancements and compassionate service
  • Collaborate across key Labcorp stakeholders to enable transformation initiatives and streamline workflows
  • Contribute to employee engagement and quality improvement initiatives
  • Gain exposure to enterprise-wide business functions, senior leadership, and professional development opportunities
  • Engage in an in-person intern event and cohort activities to connect with peers and mentors
  • Work within a team handling high-volume patient and provider interactions to enhance patient experience and clinical excellence

Requirements

  • Currently pursuing a degree in Nursing, Public Health, Health Administration, Business, STEM, or a related field
  • Preferred rising juniors and seniors (Dec 2026 through June 2028 graduation) who are currently enrolled
  • Motivated self-starters with a passion for people
  • Strong communication skills, both written and verbal
  • Experience delivering multiple projects in an academic or professional setting
  • Ability to work effectively with various stakeholders and internal/external colleagues
  • Embraces diverse perspectives through partnerships and teamwork
  • This position is not eligible for visa sponsorship
Benefits
  • Paid internship
  • Relocation assistance available for qualified candidates
  • Medical
  • Dental
  • Vision
  • Life insurance
  • Short-term disability (STD) / Long-term disability (LTD)
  • 401(k)
  • Paid Time Off (PTO) or Flexible Time Off (FTO)
  • Tuition Reimbursement
  • Employee Stock Purchase Plan
  • Leadership exposure and mentoring
  • Enterprise-wide learning experiences and LinkedIn Learning resources
  • Immersive in-person intern event and cohort networking
  • Employee Resource Group (ERG) engagement

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft skills
motivated self-starterstrong communication skillsteamworkability to work with stakeholderspassion for peopleengagementquality improvementcollaborationadaptabilityproject management