Key Account Executive – Outside Sales

Labcorp

Key Account Executive for managing relationships in healthcare. Educating and upselling clients while ensuring superior customer service and retention in assigned territory.

Posted 6/18/2026full-timeParsippany • New Jersey • 🇺🇸 United StatesJuniorMid-Level💰 $65,000 - $75,000 per yearWebsite

About the role

Key responsibilities & impact

Educate, instruct, and upsell all assigned and newly generated accounts in an assigned territory
Function as a liaison between the client and the LabCorp operations team in relation to client needs
Provide ongoing service and problem resolution to customer base
Ensure customer retention by providing superior customer service
Recommend solutions that are client focused and persuasive
Provide account management for client’s day to day operations
Upsell current book of business to increase organic growth
Work closely with senior sales representatives to grow book of business
Continuously provide educational material to the client base
Resolve any customer related issues in a timely manner
Meet and exceed monthly retention and upsell goals on a regular basis

Requirements

What you’ll need

High school or equivalent
Bachelor’s degree preferred
Salesforce experience
2 + years outside account management or sales experience
Experience in the healthcare industry
Proficient in Microsoft Office
Ability to travel overnight as needed
Valid driver’s license and clean driving record

Benefits

Comp & perks

Medical
Dental
Vision
Life
STD/LTD
401(k)
Paid Time Off (PTO) or Flexible Time Off (FTO)
Tuition Reimbursement
Employee Stock Purchase Plan

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

SalesforceMicrosoft OfficeAccount managementCustomer serviceProblem resolutionUpsellingClient educationOrganic growth

Soft Skills

CommunicationPersuasivenessCustomer retentionLiaisonCollaborationTime management

Certifications

Bachelor’s degreeHigh school diploma or equivalent