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About the role
Key responsibilities & impact- Executes and documents Interface Test Plans
- Carries out vendor to vendor testing with client/vendor(s) or third-party vendor(s)
- Consults with the client and /or vendor as needed to test, implement the reference lab interface
- Maintains knowledge of status of all interfaces under installation, providing such information as requested
- Reviews problems encountered during interface testing phases to determine if original specifications must be revised to accommodate requests by the client
- Assists the client and provides technical support during integrated testing of foreign system interfaces and/or reference lab interfaces
- Consults with programmers and product teams as needed to complete implementation and delivery of interfaces and accurately documents quality testing and support to the client
- Complies with all approved procedures, directives and guidelines
- Performs other duties as assigned
- Successful interaction/communication with Labcorp external and internal clients
- Client system maintenance as necessary
- Troubleshooting issues related to Labcorp and clients LIS
- Builds/Validates client test tables, files and or setups
Requirements
What you’ll need- Associate's degree or higher
- 2 or more years of healthcare experience
- 2 or more years of experience with understanding HL7 interface requirements/specifications
- 2 or more years of experience in the usage, file building, and troubleshooting of laboratory information systems
- 2 or more years of experience in a service-related field clinical laboratory
- Proven excellent customer service skills
- Broad understanding of the clinical laboratory environment and operations
- Excellent verbal and written communication skills
- Designed, installed, validated, and maintained interfaces for a clinical laboratory or related setting
- Ability to keep documentation up to date
- Current or previous experience at Labcorp
Benefits
Comp & perks- Medical, Dental, Vision, Life
- STD/LTD
- 401(k)
- Paid Time Off (PTO)
- Flexible Time Off (FTO)
- Tuition Reimbursement
- Employee Stock Purchase Plan
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
HL7 interface requirementslaboratory information systemsinterface test plansfile buildingtroubleshootingdocumentationinterface designinterface installationinterface validationclient test tables
Soft Skills
customer servicecommunicationtechnical supportproblem-solvingconsultationinterpersonal skillsorganizational skillsattention to detailcollaborationadaptability
Certifications
Associate's degreeBachelor's degree
