Key Account Executive – Outside Sales

Labcorp

. Educate, instruct and upsell all assigned and newly generated accounts in an assigned territory .

Posted 4/29/2026full-timeWashington, DC • District of Columbia, Washington • 🇺🇸 United StatesMid-LevelSenior💰 $65,000 - $80,000 per yearWebsite

About the role

Key responsibilities & impact

Educate, instruct and upsell all assigned and newly generated accounts in an assigned territory
Act as a liaison between the client and the Labcorp operations team in relation to client needs
Provide ongoing service and problem resolution to customer base
Ensure customer retention by providing superior customer service
Recommend solutions that are client focused and persuasive
Provide account management for client’s day-to-day operations
Upsell current book of business to increase organic growth
Work closely with senior sales representatives to grow book of business
Continuously provide educational material to the client base
Resolve any customer related issues in a timely manner
Meet and exceed monthly retention and upsell goals on a regular basis

Requirements

What you’ll need

High School Diploma or equivalent
Bachelor’s degree (preferred)
3 or more years of previous outside sales experience or account management
Proven success managing a book of business
Experience in the healthcare industry is a plus
Superior customer service skills
Effective communication skills, both written and verbal
Ability to deliver results in a fast-paced, competitive market
Excellent time management and organizational skills
Proficiency in Microsoft Office and Excel
Valid driver’s license and clean driving record

Benefits

Comp & perks

Medical
Dental
Vision
Life
STD/LTD
401(k)
Paid Time Off (PTO)
Flexible Time Off (FTO)
Tuition Reimbursement
Employee Stock Purchase Plan

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

account managementsales experiencecustomer serviceupsellingproblem resolutioneducational material developmentretention strategiesresults deliverytime managementorganizational skills

Soft Skills

communication skillspersuasivenessclient focusinterpersonal skillsteam collaborationadaptabilitycustomer relationship managementnegotiation skillsservice orientationattention to detail

Certifications

High School DiplomaBachelor’s degreevalid driver’s license