Labcorp

Manager, Test Change Communications

Labcorp

full-time

Posted on:

Location Type: Hybrid

Location: Burlington • North Carolina • United States

Visit company website

Explore more

✨ AI Apply
Apply

About the role

  • Own and govern the Test Change Commercial Brief process, defining standards for information completeness, quality, and downstream usability
  • Determine communication strategy and own execution for all test changes
  • Define and maintain an enterprise library of communication templates, best practices, and governance standards
  • Act as the decision‑maker for work prioritization and intake management within Workfront, balancing urgency, client impact, and business risk
  • Ensure all communications meet editorial, regulatory, and legal compliance standards
  • Serve as the primary liaison and strategic lead between Science & Technology, Discipline Directors, and Commercial Product & Marketing for all test change communications
  • Develop and govern Sales Intel communications for internal audiences, ensuring clear, actionable content delivery via the Poppulo platform
  • Monitor, triage, and prioritize test change intake from multiple enterprise sources, exercising judgment to resolve conflicts and sequencing challenges
  • Request, analyze, and interpret utilization, test volume, and customer data to assess business, sales, and client impact
  • Build and maintain strong, trusted relationships with Discipline Directors, Product Managers, Sales Leadership, Field Activation, and enterprise partners
  • Drive continuous improvement of the test change playbook, frameworks, and supporting processes

Requirements

  • Bachelor’s degree in Marketing, Communications, Project Management or Life Sciences
  • 3 or more years of progressive experience in healthcare marketing, product marketing, or clinical communications
  • 3 or more years managing complex, cross-functional projects with multiple stakeholders
  • Expert proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
  • Experience with project management tools (Workfront)
  • Strong working knowledge of SharePoint, Microsoft Teams, and collaboration platforms
  • Experience with CRM systems (Salesforce) and marketing automation (Poppulo)
  • Data analysis skills with ability to interpret utilization reports and identify trends
  • Executive‑ready written and verbal communication skills, with ability to synthesize complex clinical and operational information into clear, actionable messaging for diverse audiences, including senior leadership
  • Strategic decision‑making capability, balancing enterprise objectives with tactical execution; able to define communication approaches and adjust strategy based on business risk and client impact
Benefits
  • Medical
  • Dental
  • Vision
  • Life
  • STD/LTD
  • 401(k)
  • Paid Time Off (PTO) or Flexible Time Off (FTO)
  • Tuition Reimbursement
  • Employee Stock Purchase Plan
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
data analysisproject managementcommunication strategyutilization report interpretationtest change governanceeditorial complianceregulatory compliancemarketing automationcross-functional project managementstakeholder management
Soft Skills
strategic decision-makingrelationship buildingexecutive communicationactionable content deliveryjudgmentconflict resolutioncontinuous improvementprioritizationorganizational skillssynthesis of complex information
Certifications
Bachelor’s degree in MarketingBachelor’s degree in CommunicationsBachelor’s degree in Project ManagementBachelor’s degree in Life Sciences