Lead efforts to design brand-defining digital products, marketing emails, in-house communications, and other digital collateral that is consistent with our brand image and, most critically, informed by business results and customer insights.
Proactively push our design practice and approach forward by nurturing new ideas from concept to execution along with your creative peers
Foster a healthy culture of design criticism and learning by having an active voice in cross-functional design reviews.
Interact with Product owners to understand business needs
Leverage existing data and customer trends to inform UX recommendations
Analyze customer insight research and usability activities to understand existing challenges, inform strategic and creative direction—including user research, user testing and customer journey mapping—to make strategic recommendations that will advance our experiences
Create wireframes and prototypes, lead user testing exercises and document UX design recommendations
Contribute to presentations, delivering strategic UX recommendations with confidence and conviction
Work closely with the technical team to implement UI solutions and ensure the technology executes on the vision and requirements
Evaluate and identify UX improvements within existing products/platforms and provide design solutions
Execute in a fast-paced and highly fluid environment while continually striving to iterate on and improve the creative process.

Requirements

Bachelor's degree or equivalent experience
5yrs of relevant UX/UI design experience
Strong portfolio demonstrating experience leading and delivering comprehensive and elegant end-to-end solutions within a complex business environment, similar to, if not within, the healthcare or insurance services industry
Hands-on experience guiding team members and stakeholders through your vision and UX strategies
Ability to clearly articulate goals and UX decisions and know how to use data and research to back up your work.
Ability to interpret, translate, and extend existing brand guidelines in the context of developing creative assets.
Experience working in ad agency or corporate environment and highly knowledgeable about new and emerging digital technologies and trends
Demonstrated ability to produce UX Design work and present design solutions based on business strategy and user needs
Experience leading user testing and prototyping
Working knowledge of UX tools such as, Sketch, Invision, Figma, Adobe and UserZoom

Benefits

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

UX designUI designuser researchuser testingcustomer journey mappingwireframingprototypingdesign solutionsdata analysisbusiness strategy

Soft Skills

leadershipcommunicationcollaborationcreativitycritical thinkingproblem-solvingarticulation of goalsnurturing ideasdesign criticismpresentation skills

Certifications

Bachelor's degree