
Senior Director, Marketing Technology
Labcorp
full-time
Posted on:
Location Type: Hybrid
Location: Burlington • North Carolina • United States
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Job Level
About the role
- Define and own the enterprise marketing technology and data strategy aligned with overall marketing, digital, and business growth objectives.
- Build and lead a multi-year marketing technology roadmap across platforms (CDP, CRM, CMS, marketing automation, analytics, AI/ML, consent management, etc.).
- Champion AI-powered decision-making, fostering a culture of measurement, experimentation, and continuous improvement.
- Partner with business, data, and IT leaders to ensure marketing technology investments align with enterprise architecture and security standards.
- Lead selection, implementation, and optimization of strategic marketing platforms (e.g., Marketing Automation Platforms, Journey Management Platforms, CDP, DAM, etc.).
- Drive AI-enabled marketing automation, data integration, and workflow efficiency across teams.
- Oversee technical architecture for omnichannel campaign orchestration and audience activation.
- Manage vendor relationships, contracts, and budgets for marketing technology providers.
- Oversee the collection, integration, and activation of first-party, second-party, and third-party data to support segmentation, personalization, and campaign measurement.
- Ensure data quality, privacy, and governance in collaboration with enterprise data and compliance teams.
- Partner with analytics, data science and IT teams to deploy predictive and generative AI use cases, such as automated content creation, dynamic personalization, and advanced audience modeling.
- Establish frameworks for campaign attribution, ROI measurement, and performance reporting across channels.
- Build and lead a cross-functional team of marketing technologists, data engineers, and platform strategists.
- Partner with brand, media, product, and IT teams to ensure connected customer experiences and operational excellence.
- Communicate complex technology and AI concepts clearly to executive stakeholders.
Requirements
- 12+ years of experience in marketing technology, digital transformation, or data strategy roles; at least 5 in a senior leadership capacity.
- Proven success designing and scaling a marketing technology stack across large, complex organizations.
- Expertise in customer data platforms, marketing automation, CRM, analytics, and identity resolution.
- Strong understanding of data governance, privacy regulations (e.g., HIPAA, GDPR, CCPA), and consent management.
- Experience leading multi-disciplinary teams and managing large budgets.
- Excellent communication and stakeholder management skills.
Benefits
- Medical, Dental, Vision, Life, STD/LTD, 401(k)
- Paid Time Off (PTO) or Flexible Time Off (FTO)
- Tuition Reimbursement
- Employee Stock Purchase Plan
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
marketing technologydata strategyAI/MLmarketing automationcustomer data platformsCRManalyticsidentity resolutiondata integrationcampaign attribution
Soft Skills
leadershipcommunicationstakeholder managementteam managementcollaborationmeasurementexperimentationcontinuous improvementstrategic thinkingproblem-solving