Product Operations Lead
Labcorp
full-time
Posted on:
Location Type: Remote
Location: United States
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Salary
💰 $90,000 - $125,000 per year
Job Level
About the role
- Collaborate with the Product Manager, UX, other product owners and engineering teams to enable the translation of designs into user stories.
- Own the product operating model and ensure the processes effectively enable value delivery.
- Serve as a liaison between business stakeholders, UX, product and the technical team, facilitating cross-department collaboration.
- Own, facilitate and conduct team level engagements, sessions and activities.
- Gather operating requirements and effectively communicate and document complex processes and practices.
- Engage in frequent communication with segment leads in relation to team performance and progress towards platform objectives.
- Organize and socialize documentation of product operating model and technical/functional designs needed to support the business and/or customer requirements for common and more complex problems.
- Write and groom user stories targeted to improve the user experience and drive specific outcomes and acceptance criteria.
- Develop a strong feature-level understanding of customer applications.
- Stay apprised of the latest technologies and innovations in web and mobile application technologies.
Requirements
- Bachelor’s Degree
- 4+ years of experience in a Product Owner and/or Agile Operations role working with complex digital products.
- Current or previous labcorp experience
- Experience working in highly regulated, customer solutions industry such as Finance, Health Care, biopharma, or life sciences industry.
- Strong understanding of agile development methodologies.
- Understanding of clinical trial platforms or healthcare related software preferred.
- Experience in developing operating standards, coaching delivery teams, and applying iterative operating improvements to ensure efficient delivery.
- Familiarity or direct experience with Quality Assurance practices and execution.
- Demonstrated understanding of and experience with product engineering and product management.
- Experience with project life-cycle management tools such as Confluence and Jira.
Benefits
- Medical, Dental, Vision, Life, STD/LTD
- 401(k)
- Paid Time Off (PTO) or Flexible Time Off (FTO)
- Tuition Reimbursement
- Employee Stock Purchase Plan
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
Agile development methodologiesuser storiesoperating standardsQuality Assurance practicesproduct engineeringproduct managementiterative operating improvementscustomer applicationsdocumentation of technical designscomplex processes
Soft Skills
collaborationcommunicationfacilitationorganizational skillsstakeholder engagementteam engagementproblem-solvingcoachingleadershipperformance tracking
Certifications
Bachelor’s Degree