SVP, Lending Operations, Asset Backed Financing
Citi
Manager, End User Computing – Global Ops
Labcorp
full-time
Posted on:
Location Type: Hybrid
Location: 🇺🇸 United States
Visit company websiteSalary
💰 $110,000 - $150,000 per year
Job Level
Mid-LevelSenior
Tech Stack
AWSCloudITSM
About the role
- Leads a global team of senior level platform engineers
- Manages day-to-day ITSM incidents, requests and escalations
- Administers enterprise support tools and platforms
- Attends and conducts meetings with the business and IT teams
- Produces ad hoc reports using PowerBI and other industry standard platforms
- Tracks time and attendance of team members
- Conducts regular 1:1 meeting with team members
- Leads periodic (monthly and yearly) performance appraisals and development discussions
Requirements
- BS in Computer Science, or 5 - 7 years equivalent real world work experience
- CompTIA A+, Security, Cloud Certification
- AWS Cloud Certification
- Apple Support Professional Certification
- CCIE Certification
- ITIL Foundations Certification
- Troubleshooting expert
- Excellent organizational skills
- Ability to engage and partner with IT and business SMEs
- Proven working experience as an IT Manager or relevant experience in a global organization
- Exceptional knowledge of technical management and information analysis
Benefits
- Medical
- Dental
- Vision
- Life
- STD/LTD
- 401(k)
- Paid Time Off (PTO) or Flexible Time Off (FTO)
- Tuition Reimbursement
- Employee Stock Purchase Plan
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
ITSMtroubleshootingtechnical managementinformation analysisPowerBI
Soft skills
organizational skillsengagementpartnershipperformance appraisaldevelopment discussions
Certifications
BS in Computer ScienceCompTIA A+Security CertificationCloud CertificationAWS Cloud CertificationApple Support Professional CertificationCCIE CertificationITIL Foundations Certification
