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About the role
Key responsibilities & impact- Manage the e-commerce communication calendar, ensuring the planning, execution and monitoring of campaigns.
- Serve as the main interface between E-commerce, Marketing, CRM, Content, Design and other partner teams to ensure actions are executed on schedule.
- Prepare and follow up on campaign briefs, aligning business objectives, target audience, strategy and deliverables.
- Ensure content is published and updated on the website, guaranteeing quality, consistency and adherence to the commercial calendar.
- Monitor and analyze campaign results, tracking metrics such as traffic, engagement, conversion rate, revenue, average session duration and other digital performance KPIs.
- Produce daily brand performance reports, consolidating metrics and generating insights for continuous optimization.
- Identify opportunities to improve communication and the customer journey, proposing data-driven actions.
- Act with a strong sense of ownership, ensuring excellence in execution and alignment across all involved teams.
Requirements
What you’ll need- Previous experience in e-commerce and/or fashion e-commerce
- Analytical profile with experience monitoring and interpreting digital performance metrics.
- Excellent communication and the ability to build relationships with different departments.
- Organization, ability to prioritize and manage multiple demands.
- Knowledge of the VTEX platform.
- Experience with web analytics tools, such as GA4.
- Familiarity with CRM, A/B testing and conversion rate optimization (CRO).
- **Profile we're looking for**
- Sense of ownership and proactivity.
- Organized and detail-oriented.
- Good communication skills and ability to build relationships with different stakeholders.
- Creative, collaborative and results-oriented.
- Ability to make data-driven decisions and propose continuous improvements.
Benefits
Comp & perks- 🦷 Dental plan (after probation)
- 👩⚕️ Health plan (after probation)
- 🚌 Complimentary transportation
- 🍽 On-site cafeteria
- 💰 Performance bonus (PPR)
- 👗 Employee discount on brands
- 👶🏻 Childcare assistance
- 📚 Tuition assistance / scholarship program
- 🙋🏻 Employee referral program
- **Perks:**
- ☕️ On-site coffee shop
- 🏬 Exclusive in-house stores for employees
- 💳 Good Card Plus
- 🏦 On-site banking services
- 🤝 Partnerships with educational institutions, gyms and food service providers
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
Digital Performance MetricsCampaign Brief PreparationA/B TestingConversion Rate OptimizationWeb Analytics
Soft Skills
Excellent CommunicationRelationship BuildingOrganizational SkillsProactivityDetail-Oriented
