Quality Support Administrator

La Frontera EMPACT - Suicide Prevention Center

Quality Support Administrator at EMPACT providing quality analysis and support for behavioral health programs. Responsible for data entry, audits, and compliance assessments.

Posted 4/30/2026full-timeRemote • Arizona • 🇺🇸 United StatesJuniorMid-LevelWebsite

About the role

Key responsibilities & impact

Responsible for analyzing and assessing systems, processes, and documentation for quality and compliance.
Providing feedback and support to program managers and supervisors.
Entering data for tracking and trending.
Participating in clinical records audits as scheduled.
Assessing programs, policies and systems for quality, effectiveness, and clinical safety.

Requirements

What you’ll need

Bachelor's degree in related field OR equivalent work experience required.
Two years of experience in a behavioral health environment required.
NextGen software experience preferred.
High attention to detail and strong organization skills are essential.
Experience using electronic health care records.
Excellent interpersonal skills, capable of confidently and effectively presenting and speaking.
Able to work independently, collaboratively and proactively to accomplish work goals.
Excellent computer skills.
Proficient in basic data analysis, reporting to include spreadsheets, charts and diagrams.
Proficient in Microsoft Office Suite and managing projects through a full cycle process.
Must have Fingerprint clearance card or be eligible to obtain one.

Benefits

Comp & perks

Generous PTO
10 paid holidays per year
Medical plans (4 choices)
Dental plans (2 choices)
Vision plans (2 choices)
403(b) retirement plan
Retirement Allowance
Company paid Life/AD&D and Long-Term Disability
Voluntary additional Life and Short-Term Disability
Tuition Reimbursement
Licensure Reimbursement
Elder Care assistance
Pet Insurance and much more!

ATS Keywords

✓ Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

data analysisreportingspreadsheetschartsdiagramselectronic health care recordsNextGen softwareMicrosoft Office Suiteproject management

Soft Skills

attention to detailorganization skillsinterpersonal skillspresentation skillscollaborationproactivityindependence

Certifications

Bachelor's degreeFingerprint clearance card