La Frontera EMPACT - Suicide Prevention Center

Therapist

• Provide remote (from home) crisis chat & text interventions for chatters to the suicide hotline.
• Make appropriate referrals for available services.
• Answer all chats & texts in a timely and professional manner while meeting agency goals of efficiency and customer satisfaction.
• Effectively assess clinical situations and needs of all chatters.
• Provide safe and effective clinical interventions to all chatters.
• Complete clinical documentation thoroughly, clearly, and accurately, including information critical to data collection and reporting to funders.
• Forward internal referrals to the appropriate program(s) with all required information in a timely manner.
• Work collaboratively with internal and external clients/customers.
• Monitor call-in times for clients placed on a 72-Hour Suicide Watch or Safety Follow-Up.
• Will be required to work beyond his/her shift with no advance warning if the crisis situation warrants or if required paperwork is not complete at the end of the shift.
• Attend all required meetings and training courses, even if they fall outside of the regularly scheduled shift.
• Assist the clinical coordinator in training new staff.
• Attend in-person meetings, training, and agency activities and events outside of regularly scheduled work hours upon request.

Part Time Bilingual Chat & Text Therapist

Bilingual

• Provide remote (from home) crisis chat & text interventions for chatters to the suicide hotline.
• Make appropriate referrals for available services.
• Answer all chats & texts in a timely and professional manner while meeting agency goals of efficiency and customer satisfaction.
• Effectively assess clinical situations and needs of all chatters.
• Provide safe and effective clinical interventions to all chatters.
• Complete clinical documentation thoroughly, clearly, and accurately, including information critical to data collection.
• Forward internal referrals to the appropriate program(s) with all required information in a timely manner.
• Work collaboratively with internal and external clients/customers.
• Monitor call-in times for clients placed on a 72-Hour Suicide Watch or Safety Follow-Up.
• Attend all required meetings and training courses, even if they fall outside of the regularly scheduled shift.
• Assist the clinical coordinator in training new staff.

Part Time Bilingual Chat & Text Specialist

• The Therapist will ensure the quality of services to clients and coordinate day-to-day operations of the program.
• Provide direct service counseling, ongoing counseling, prevention services, and education services to adults, families, and youth.
• Directly supervise remote (from home) clinical staff.
• Answer all chats & texts in a timely and professional manner while meeting agency goals.
• Effectively assess clinical situations and needs of all chatters.
• Provide quality assurance of the program's service delivery.
• Complete clinical documentation thoroughly, clearly, and accurately.
• Monitor call-in times for clients placed on a 72-Hour Suicide Watch or Safety Follow-Up.
• Attend all required meetings and training courses, even if they fall outside of the regularly scheduled shift.
• Comply with and assure compliance by staff with the agency's standard of care for service delivery.
• Maintain professional conduct consistent with ethical practice.

Part Time Bilingual Chat & Text Therapist

Part Time Bilingual Chat & Text Specialist

Chat and Text Therapist