Chat and Text Therapist
La Frontera EMPACT - Suicide Prevention Center
full-time
Posted on:
Location Type: Remote
Location: Arizona • United States
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About the role
- The Therapist will ensure the quality of services to clients and coordinate day-to-day operations of the program.
- Provide direct service counseling, ongoing counseling, prevention services, and education services to adults, families, and youth.
- Directly supervise remote (from home) clinical staff.
- Answer all chats & texts in a timely and professional manner while meeting agency goals.
- Effectively assess clinical situations and needs of all chatters.
- Provide quality assurance of the program's service delivery.
- Complete clinical documentation thoroughly, clearly, and accurately.
- Monitor call-in times for clients placed on a 72-Hour Suicide Watch or Safety Follow-Up.
- Attend all required meetings and training courses, even if they fall outside of the regularly scheduled shift.
- Comply with and assure compliance by staff with the agency's standard of care for service delivery.
- Maintain professional conduct consistent with ethical practice.
Requirements
- Bachelor's Degree in Counseling, Social Work, or related field required.
- Minimum of 5 years of experience in the behavioral health field.
- Crisis Experience preferred.
- Supervisory experience preferred.
- Program Development preferred.
Benefits
- Generous PTO
- 10 paid holidays per year
- Medical plans (4 choices)
- Dental plans (2 choices)
- Vision plans (2 choices)
- 403(b) retirement plan
- Retirement Allowance
- Company-paid Life/AD&D and Long Term Disability
- Voluntary additional Life and Short-term Disability
- Tuition Reimbursement
- Licensure Reimbursement
- Elder Care Assistance
- Pet Insurance and much more!
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
counselingclinical documentationquality assurancecrisis interventionprogram development
Soft Skills
supervisioncommunicationassessmentprofessional conducttimeliness
Certifications
Bachelor's Degree in CounselingBachelor's Degree in Social Work