La Fosse Associates

Client Partner

La Fosse Associates

full-time

Posted on:

Location Type: Hybrid

Location: London • 🇬🇧 United Kingdom

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Job Level

Mid-LevelSenior

About the role

  • Build and nurture relationships with key clients, ensuring a deep understanding of their business and recruitment needs.
  • Develop and implement strategic account plans to drive growth and exceed client expectations.
  • Collaborate with recruitment teams to ensure the successful delivery of candidates to clients.
  • Conduct regular reviews and check-ins with clients to assess satisfaction and identify areas for improvement.
  • Act as the main point of contact for key client escalations and manage resolution processes effectively.
  • Identify and pursue new business opportunities within existing accounts and through market networking.
  • Stay updated on industry trends and market developments to provide clients with valuable insights.

Requirements

  • A proven track record in client relationship management, with 5+ years of experience in a similar role, preferably in a recruitment or consulting environment.
  • Strong understanding of the recruitment life cycle and the challenges faced by businesses in talent acquisition.
  • Exceptional communication and interpersonal skills with the ability to influence and build rapport at all levels.
  • High level of commercial acumen and a strategic mindset.
  • A proactive approach to problem-solving and a commitment to client satisfaction.
  • A team player who can work collaboratively across departments to achieve shared goals.
  • Client retention and satisfaction levels.
  • Growth in existing accounts and new business secured.
  • Feedback from clients and recruitment teams on service delivery.
Benefits
  • Package: OTE of 150-200k
  • Annual Leave: Enjoy up to 30 days of annual leave, plus bank holidays, your birthday off, and a Christmas closure period.
  • Hybrid Working Model: We work 4 days a week from our London office, with 2 weeks per year to work from anywhere, whether that’s by the beach, in the countryside, or closer to family.
  • Annual Company Ski Trip: Hit the slopes with the team. Our all-company ski trip is open to everyone.
  • Wellness Perks: We provide gym membership to help you stay active and energised, and offer weekly in-office massages for a midweek recharge.
  • Mental Health Support: Access to professional support and resources to help you prioritise your wellbeing.
  • Enhanced Maternity Pay: We provide enhanced maternity packages to support you through life’s important milestones.
  • Incentives & Socials: Regular team socials, performance incentives, and rewards to celebrate your success.
  • Private Health & Dental Discounts: Take advantage of discounted private healthcare and dental plans, because your health matters.

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
client relationship managementrecruitment life cycletalent acquisitionstrategic account planningproblem-solving
Soft skills
communication skillsinterpersonal skillsinfluencing skillsrapport buildingcommercial acumenstrategic mindsetproactive approachteam collaboration