Air Space Lead Supervisor

L3Harris Technologies

Supervisor overseeing remote Field Technicians supporting FAA programs for L3Harris Technologies. Responsible for training, operational needs, and customer service for site support.

Posted 7/2/2026full-timeMelbourne • Florida • 🇺🇸 United StatesSeniorWebsite

Tech Stack

Tools & technologies

Unix

About the role

Key responsibilities & impact

Provide both general and technical training and guidance to team members who are accountable for the implementation and maintenance of program services for large government networks and systems.
Provide onsite training and support and to ensure team members are following and implementing proper program and company policies, procedure, and protocol.
Ensure team resources are allocated effectively and efficiently to support program operational needs.
Assist in objective setting, skill enhancement, resolution of employee concerns, and performance review activities for team members.
Proactively obtain customer feedback and provide support and guidance to team to ensure timely and quality customer services, and serve as an escalation point-of-contact for unresolved problems from the Help Desk or NOCC.
Install, repair, configure, test and complete preventative maintenance of personal computers, network equipment, and/or telecommunications equipment, and maintain records on repairs, down time, changes and updates.
Work outside regularly scheduled hours to meet operational needs and respond to after-hours emergency calls.
Travel (up to 100% at a time) to remote sites or outside assigned regions to assist with additional program or customer requests.
Lift items up to 32lbs and use ladders and step stools to reach heights of approximately 10ft (3.04m).

Requirements

What you’ll need

Bachelor’s Degree with a minimum of 4 years prior relevant experience
In lieu of a degree, minimum of 8 years of prior related experience
4+ years of experience working with fiber, Multiplexes, Network topology, Frame Relay, Fractional T-1, SONET Network Technology, ATM, Private Line, Voice and Data applications
4+ years of experience with cable connectors and replacement including RJ-11, RJ-45, DB-25, V.35, RS-449
4+ years of experience with power testing, AD and DC including 3 Phase AC
4+ years of experience with the operation of the 24VDC & 48 VDC power supplies
4+ years of experience with network and circuit testing with T1 Testing Specifications, DS3 Testing, Digital Testing (BERT), and Analog VG Testing within Bell Core Standards
4+ years of experience with Ameritech AM5XT, Sage 935, Digital O-scope, Halcyon 704A, Para-scope or other T1/DS3 Test sets
4+ years of experience with Microsoft or UNIX operating systems and the components of the MS Office Suite.
CCNA, CCNP, A+, MCP or MCDST, Dell Certified on desktop and laptop

Benefits

Comp & perks

Reasonable accommodation to individuals with disabilities

ATS Keywords

✓ Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

Network TestingFiberMultiplexesFrame RelayFractional T-1SONET Network TechnologyATMVoice and Data ApplicationsCable ConnectorsPower Supplies

Soft Skills

Team LeadershipCustomer ServiceProblem ResolutionTraining and Development

Certifications

CCNACCNPA+MCPMCDSTDell Certified