Network Operations Center Help Desk Engineer

L3Harris Technologies

Network Operations Center Help Desk Engineer at L3Harris Technologies supporting senior DoD leaders with network management and troubleshooting. Involves RF management, WAN configurations, and system performance monitoring.

Posted 4/14/2026full-timeColorado Springs • Colorado • 🇺🇸 United StatesJuniorMid-Level💰 $67,000 - $124,000 per yearWebsite

About the role

Key responsibilities & impact

Provide Network Support services for a Department of Defense (DoD) Senior Leader Network
Optimize system performance with quick and independent decision making skills
Manage WAN router, switch, and other networking configurations
Assist in subscriber frequency planning based on approved Discovery Frequency of Day
Monitor RF Connections and links and update or independently advise when appropriate
Manage SATCOM RF resources by monitoring frequencies, power control, and hand-offs
Perform post-mission analysis to assess performance against requirements
Operate computer network equipment to ensure network systems are available 24/7

Requirements

What you’ll need

Bachelor's Degree and a minimum of 2 years of prior related experience
Graduate Degree or equivalent with 0 to 2 years of prior related experience
In lieu of a degree, minimum of 3 years of prior networking troubleshooting experience
Must have a Top Secret clearance with eligibility to SCI
Sec+ required

Benefits

Comp & perks

health and disability insurance
401(k) match
flexible spending accounts
EAP
education assistance
parental leave
paid time off
company-paid holidays

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

network supportWAN managementnetwork configurationRF monitoringSATCOM managementpost-mission analysisnetwork troubleshootingsystem performance optimizationfrequency planningpower control

Soft Skills

independent decision makingquick decision making

Certifications

Top Secret clearanceSec+ certification