
Senior Manager, IT Business Analyst – ERP and MRP Applications
L3Harris Technologies
full-time
Posted on:
Location Type: Office
Location: Melbourne • Florida • United States
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Job Level
Tech Stack
About the role
- Oversee daily operations and support for ERP Supply Chain and Operations capabilities, ensuring system stability and performance.
- Lead and manage the Supply Chain and Operations workstreams for a large SAP implementation project, including planning, execution, and post-implementation support.
- Collaborate with cross-functional teams to gather requirements, design solutions, and ensure alignment with business objectives.
- Monitor and manage system upgrades, patches, and enhancements, ensuring minimal disruption to business operations.
- Provide leadership and guidance to the ERP support team, including training, mentoring, and performance evaluations.
- Coordination with ERP development resources to ensure technical and coding tasks align with overarching solution design.
- Responsible for monitoring and reporting progress on support incidents and tasks, including identification of schedule or technical risks and corresponding mitigation plans.
- Responsible for ensuring the integrity and consistency of data across integrated ERP systems through effective data governance and quality management.
- Work with management and business units to understand release priorities, resource allocation, and scheduling.
- Oversee all aspects of vendor management for ERP Commercial Off the Shelf (COTS) applications.
Requirements
- Bachelor's degree with a minimum of 12 years’ experience leading global initiatives
- Graduate Degree with a minimum of 10 years of prior related experience
- In lieu of a degree, minimum of 16 years of prior related experience
- Minimum of 12 years of experience in ERP system utilization and operational leadership, with a proven track record of successful system implementations and support
- Strong interpersonal skill set, with capability of interfacing and forming strong business partnerships
- Strong presentation skills with the ability to present complex topics to technical and non-technical audiences
- Experience with development of technical solutions to complex problems and driving implementation
- Strong technical background in business operations – tools and processes
- Experience working within ERP applications, with emphasis on operations and supply chain
- Exposure to project management methodologies, including waterfall and Agile
- Strong understanding of operation and supply chain business processes and system functionality in ERP systems
- Excellent problem-solving skills and the ability to analyze complex business requirements and translate them into effective ERP solutions
- Ability to collaborate with business stakeholders to gather and analyze requirements, ensuring alignment with business goals and ERP best practices
- Proven track record of technical and thought leadership for large-scale implementation projects, preferably within large ERP systems like SAP, Infor LN, Deltek Costpoint, or Cincom Control
- In-depth understanding of ERP systems and their capabilities, specifically MRP solutions
- Excellent interpersonal and communication skills a must.
- Demonstrated technical experience, including support of management’s resource planning and task estimating, as well as mentorship of junior resources for adherence to support and design best practices
Benefits
- employees work 9 out of every 14 days – totaling 80 hours worked – and have every other Friday off
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
ERP system utilizationSAP implementationdata governancetechnical solutions developmentproject management methodologiesMRP solutionssystem upgradesperformance evaluationsbusiness operations toolssupply chain management
Soft Skills
interpersonal skillspresentation skillsproblem-solving skillscollaborationleadershipmentoringcommunication skillsanalytical skillsbusiness partnershiptechnical leadership