
Engineering Technician
L3Harris Technologies
full-time
Posted on:
Location Type: Office
Location: Melbourne • Florida • United States
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About the role
- Support maintenance and sustainment of complex systems
- Provide technical support and timely resolution of defects
- Provides case status updates to management and customers
- Maintains and updates records in tracking databases
- Diagnose hardware issues on enterprise servers, disk arrays, monitors, and computers
- Troubleshoot failures using multiple OS platforms to include Windows, Linux, and Unix
- Configure desktops, servers, and various hardware for asset deployment
- Perform software builds on multiple baselines by following detailed procedures
- Maintain an active record of troubleshooting and repairs using a ticket system
- Diagnose, refurbish, and test hardware received from the field and lab
- Gather, analyze, and report failure data trends and inventory levels
- Inform and interact with the engineering team to recommend solutions to problems
- Package, handle, and arrange transportation for incoming and outgoing shipments
- Track and follow-up on outstanding equipment returns
- Transport equipment between lab, warehouse, and repair facility
- Manage and safeguard assets to include government-furnished property
- Process new hardware by tagging and capturing asset information into a database
- Perform audits of hardware and reconcile asset databases
- Provide guidance to on-site technicians during quarterly preventative maintenance
- Work requires independent action to resolve issues
Requirements
- High School Diploma or equivalent
- 4 years of relevant experience or 2 years Post-Secondary/Associates Degree with 0 to 2 years related experience
- Experience in a manufacturing, repair depot, or integration environment
- Detail-oriented
- Strong Office tool skills
- Broad instrumentation hardware and software knowledge
Benefits
- Reasonable accommodation to individuals with disabilities
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
hardware diagnosistroubleshootingsoftware buildsasset deploymentdata analysisinventory managementpreventative maintenanceauditingrecord maintenanceticketing systems
Soft Skills
detail-orientedindependent actioncommunicationproblem-solvingteam collaboration
Certifications
High School DiplomaAssociates Degree