Engineer

• Evaluate technologies and designs in relation to the critical infrastructure and service needs for external customers
• Support on-call rotation and planned off hours maintenance events as needed
• Troubleshoot and resolve backbone and customer routing issues
• Implement solutions that support customer visions and objectives
• Participate in inter program initiatives and discussions to resolve technical challenges
• Create and maintain documentation and training for engineering and NOC teams
• Maintain operational excellence of network system and components to exceed customer expectations
• Define and implement best practices for network and capacity management
• Identify areas of opportunity for automation and network optimization
• Routinely perform proof of concepts and service trials while documenting system integration
• Travel as required to meet for requirement meetings and system integration planning

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