L2L

Manufacturing Solutions Engineer

L2L

full-time

Posted on:

Location Type: Remote

Location: Remote • 🇺🇸 United States

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Job Level

Mid-LevelSenior

About the role

  • Enable Sales Success: partner with Account Executives to secure revenue by demonstrating clear business value and driving technical validation
  • Drive Customer Adoption: act as the trusted technical advisor for new and existing customers, driving adoption, building credibility with stakeholders, and ensuring long-term satisfaction and growth
  • Bridge Technology and Business Outcomes: translate L2L’s platform capabilities into compelling use cases that solve real operational challenges
  • Lead technical discovery sessions to deeply understand customer environments, challenges, and success criteria
  • Design and deliver tailored demos, proof-of-value projects, and solution validations that map L2L’s platform to customer business outcomes
  • Act as the customer’s technical voice during the sales cycle, engaging both IT and operations stakeholders
  • Proactively identify churn and downsell risks and recommend technical strategies to mitigate them
  • Build repeatable technical assets (demo scripts, use case playbooks, validation plans) to accelerate deal cycles
  • Maintain accurate documentation and opportunity updates in HubSpot to support forecasting and reporting
  • Collaborate cross-functionally with Product, Customer Success, and Marketing to align customer feedback with roadmap and GTM strategy

Requirements

  • Manufacturing experience is a must, specifically with the ability to understand manufacturing KPIs, pain points, and digital transformation initiatives
  • Ability to articulate how L2L drives measurable improvements in plant-floor performance
  • Proven experience as a Sales Engineer, Solutions Engineer, or Technical Pre-Sales in B2B SaaS a plus
  • Strong ability to translate complex technical concepts into clear business value stories
  • Confident working with senior executives, while equally comfortable engaging technical and frontline teams
  • Hands-on experience leading demos, pilots, and technical validation processes
  • Familiarity with structured sales methodologies (e.g., MEDDIC) and disciplined deal execution
  • Proactive, resourceful, and able to operate effectively in a fast-paced, remote-first environment
  • Preferred location: lives on the East Coast (due to collaboration with European customers)
Benefits
  • Remote-first approach allowing flexible work
  • Office space available in Burlington, MA

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
Sales EngineeringSolutions EngineeringTechnical Pre-SalesB2B SaaSTechnical ValidationDemosProof-of-Value ProjectsUse Case DevelopmentDocumentationSales Methodologies
Soft skills
Technical AdvisorStakeholder EngagementCustomer AdoptionCross-Functional CollaborationProactive Problem SolvingCommunicationCredibility BuildingAdaptabilityResourcefulnessCustomer Satisfaction