Account Executive

• Establish relationships with prospective clients and secure contracts that achieve designated sales quotas and targets
• Drive the complete sales cycle, from the initial customer engagement through to successful closure, ensuring a seamless and fruitful process
• Collaborate across the organization, gaining an in-depth understanding of product capabilities and value propositions to effectively convey them to clients
• Serve as an L2L product expert so you can educate prospects on our value add, with a focus on solving the customer’s needs with our technology.
• Clearly articulate L2L’s value proposition and return on investment
• Develop and uphold strategic key account plans, identifying opportunities for the company to provide value. These plans encompass strategic motivators, key stakeholders, buying processes, and anticipated sales forecasts
• Identify new business opportunities within our established customer base to look for expansion opportunities
• Strategize, negotiate & close businesses

Account Executive – Growth

Implementation Specialist

• Strategically implement new enterprise client onboarding, with a focus on solving crucial customer pain points via L2L workflows
• Deliver on-site customer training to build client expertise in the L2L system
• Support and drive ongoing product adoption through shop floor and leadership engagement
• Monitor system usage and application throughout the implementation
• Collect and share client feedback to the Product team for continued system improvement
• Identify customer success stories to enable the customer to see they are receiving continuing business value from L2L, leading them to become advocates for L2L
• Troubleshoot customer technical issues as needed
• Create the foundation for long-term customer growth and adoption in all aspects of the product

Implementation Consultant

Solutions Engineer

• Enable Sales Success: partner with Account Executives to secure revenue by demonstrating clear business value and driving technical validation
• Drive Customer Adoption: act as the trusted technical advisor for new and existing customers, driving adoption, building credibility with stakeholders, and ensuring long-term satisfaction and growth
• Bridge Technology and Business Outcomes: translate L2L’s platform capabilities into compelling use cases that solve real operational challenges
• Lead technical discovery sessions to deeply understand customer environments, challenges, and success criteria
• Design and deliver tailored demos, proof-of-value projects, and solution validations that map L2L’s platform to customer business outcomes
• Act as the customer’s technical voice during the sales cycle, engaging both IT and operations stakeholders
• Proactively identify churn and downsell risks and recommend technical strategies to mitigate them
• Build repeatable technical assets (demo scripts, use case playbooks, validation plans) to accelerate deal cycles
• Maintain accurate documentation and opportunity updates in HubSpot to support forecasting and reporting
• Collaborate cross-functionally with Product, Customer Success, and Marketing to align customer feedback with roadmap and GTM strategy

Manufacturing Solutions Engineer

• Partner with our BDR team to prospect new sales meetings and opportunities
• Establish relationships with prospective clients and secure contracts that achieve designated sales quotas and targets
• Drive the complete sales cycle, from the initial customer engagement through to successful closure
• Collaborate across the organization, gaining an in-depth understanding of product capabilities and value propositions
• Serve as an L2L product expert and educate prospects on value add focused on customer needs
• Clearly articulate L2L’s value proposition and return on investment
• Develop and uphold strategic key account plans including stakeholders, buying processes, and sales forecasts
• Identify new business and expansion opportunities within existing accounts
• Strategize, negotiate and close business

Account Executive – Growth

Implementation Consultant

Manufacturing Solutions Engineer

Growth Account Executive