Sales Manager – Account Management, Reputation Management, SaaS
Löwenstark Online-Marketing GmbH
full-time
Posted on:
Location Type: Office
Location: 🇩🇪 Germany
Visit company websiteJob Level
Mid-LevelSenior
About the role
- Strategic customer consulting
- Development of tailored growth and efficiency concepts for existing customers in collaboration with our specialist departments
- Proactive management and further development of existing customer relationships
- Sales responsibility
- Generation of additional revenue through cross- and upselling within existing contract structures
- Advising on and positioning our reputation management solutions, including our supporting proprietary software
- Independent pricing and calculation of service packages and terms
- Customer reactivation using a structured, solution-oriented approach
- Responsibility for target achievement and revenue development within your own customer portfolio
- Customer retention & quality
- Conducting regular customer reviews
- Ensuring high customer satisfaction through measurable added value
- Close coordination with the project management teams
Requirements
- Completed vocational training, degree, or comparable qualification
- Several years of experience in B2B service or solutions sales, ideally in an agency environment
- Understanding of digital business models and software-supported services
- Structured, independent, and customer-focused working style
- Strong entrepreneurial spirit and hands-on mentality
- Negotiation skills, closing strength, and a confident presence at all business levels
Benefits
- High flexibility: flexible working hours and location (Germany-wide) and 30 days of annual leave
- Extensive scope for shaping: flat hierarchies, short decision-making paths, and real responsibility
- Development opportunities: annual employee reviews for your professional and personal development
- Additional perks: monthly credit for tax-free benefits redeemable with a choice of providers, including Rossmann, H&M, REWE and more
- Team spirit: regular virtual and in-person meetups and a great team atmosphere
- Appreciation: open and constructive collaboration within a culture of appreciation
- Snacks and drinks: from soft drinks and chocolate to a fruit basket — our locations leave nothing to be desired
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
B2B service salessolutions salespricing and calculationcustomer reactivationrevenue developmentcross-sellingupsellingcustomer reviewsreputation management solutionsdigital business models
Soft skills
strategic consultingcustomer relationship managementcustomer satisfactionstructured working styleindependent working stylecustomer-focusedentrepreneurial spirithands-on mentalitynegotiation skillsclosing strength
Certifications
vocational trainingdegreecomparable qualification