L’OCCITANE Group

Sales Associate

L’OCCITANE Group

part-time

Posted on:

Location Type: Office

Location: Winchester • 🇬🇧 United Kingdom

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Salary

💰 £13 per hour

Job Level

JuniorMid-Level

About the role

  • Act as an ambassador for L’OCCITANE during the Christmas period providing excellent customer service and selling products
  • Fixed Term Contract up to and including 24th December (seasonal, part-time)
  • Provide product demonstrations including hand massages and serve refreshments at events
  • Use Point of Sale (POS) system to process transactions accurately
  • Support boutique visual merchandising, window campaigns and housekeeping standards
  • Assist Boutique Management with security and Health & Safety monitoring
  • Support in-boutique and external customer events and promotions
  • Perform other tasks as required by Boutique Management to support business needs

Requirements

  • Provide the highest level of service to ensure exceptional shopping experience
  • Consistently meet/exceed personal Key Performance Indicators (KPIs)
  • Maintain excellent personal product knowledge to advise and recommend products
  • Support in-Boutique and external customer events
  • Adhere to Company policies and procedures and follow Boutique communications
  • Assist in maintaining visual merchandising standards and participate in window campaign changes
  • Uphold excellent housekeeping standards throughout the Boutique, back office and staff area
  • Support Boutique Management with security and Health & Safety monitoring
  • Effectively use the Point of Sale (POS) system to process all transactions without error
  • Offer & provide demonstrations (including hand massage) to customers
  • Offer & serve refreshments, including wine on weekends and at special events
Benefits
  • Real Living Wage
  • Generous staff discount to use on all your favourite L’Occitane products
  • Product Allocation

ATS Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
Point of Sale (POS) systemproduct demonstrationshand massagesvisual merchandisinghousekeeping standardssecurity monitoringHealth & Safety monitoringKey Performance Indicators (KPIs)
Soft skills
customer servicecommunicationteam supportproduct knowledgeattention to detail
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