CRM Operations Manager

L-com Global Connectivity

CRM Operations Manager optimizing Microsoft Dynamics Sales Hub across all business units. Collaborating with Sales, Marketing, and technical CRM teams for successful CRM adoption.

Posted 6/10/2026full-timeRemote • 🇺🇸 United StatesMid-LevelSenior💰 $86,165 - $99,081 per yearWebsite

About the role

Key responsibilities & impact

Own the day-to-day management and optimization of Microsoft Dynamics Sales Hub
Partner with stakeholders to define and prioritize CRM enhancements and roadmap
Develop, document, and maintain CRM standard operating procedures
Lead CRM onboarding for new Sales hires
Establish and enforce data standards (required fields, naming conventions, etc.)

Requirements

What you’ll need

5–8 years of experience in CRM management, operations, or related roles
CRM platform expertise (MS Dynamics preferred)
Strong understanding of sales + marketing processes
Training, documentation, and communication skills
Proven ability to manage data quality and governance initiatives

Benefits

Comp & perks

Health insurance
Flexible working hours
Remote work options

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

CRM managementMicrosoft Dynamics Sales Hubdata quality managementdata governancestandard operating procedures

Soft Skills

training skillsdocumentation skillscommunication skillsstakeholder management