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CRO, Digital Experience Manager
L-com Global ConnectivityCRO & Digital Experience Manager managing conversion optimization and digital experience for multiple eCommerce platforms at Infinite Electronics. Leading strategy and execution to improve online revenue growth for B2B brands.
Posted 6/9/2026full-timeRemote • 🇺🇸 United StatesMid-LevelSenior💰 $114,285 - $131,399 per yearWebsite
About the role
Key responsibilities & impact- Develop and execute multi-company CRO and digital experience optimization strategies aligned to revenue, conversion, customer engagement, and business growth goals.
- Build and manage testing and optimization roadmaps focused on improving conversion performance and reducing customer friction across the digital customer journey.
- Analyze customer behavior, funnel performance, behavioral analytics, heatmaps, session recordings, and digital performance metrics to identify optimization opportunities and business insights.
- Lead A/B and multivariate testing initiatives across key digital touchpoints including homepage, category pages, product detail pages (PDPs), cart, checkout, and mobile experiences.
- Partner cross-functionally with eCommerce, Product Management, UX/UI, Development, Marketing, Brand Management, SEO, PPC, and Analytics teams to improve digital customer experiences and support revenue growth initiatives.
- Optimize onsite experiences including navigation, search, filtering, product discovery, merchandising, promotional messaging, product recommendations, and checkout flows.
- Monitor and improve key digital performance metrics including conversion rate, add-to-cart rate, cart abandonment, checkout completion, engagement metrics, average order value (AOV), and revenue per session.
- Develop reporting dashboards and communicate optimization results, customer insights, and business recommendations to leadership and stakeholders.
- Support roadmap prioritization and digital experience enhancements based on customer behavior, analytics, revenue opportunity, and business impact.
- Evaluate opportunities for AI-driven personalization, customer journey optimization, and emerging digital experience technologies.
- Conduct competitor benchmarking and stay current on CRO, UX, personalization, and digital commerce best practices.
Requirements
What you’ll need- Bachelor’s degree in Marketing, Business, eCommerce, Digital Media, Analytics, or a related field required.
- 5–8 years of experience in CRO, Digital Experience, eCommerce, Digital Merchandising, or related digital optimization roles.
- Demonstrated success improving conversion rates, customer engagement, and online revenue through testing and optimization initiatives.
- Experience operating in fast-paced, hands-on eCommerce environments preferred.
- Experience with A/B testing, customer journey optimization, and behavioral analytics platforms required.
- Experience supporting eCommerce or multi-site digital environments preferred.
- Experience in B2B eCommerce environments preferred.
Benefits
Comp & perks- Equal Employment Opportunity and Affirmative Action employer
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
CROdigital experience optimizationA/B testingmultivariate testingbehavioral analyticsconversion rate optimizationcustomer journey optimizationdigital merchandisingreporting dashboardsAI-driven personalization
Soft Skills
leadershipcross-functional collaborationcommunicationanalytical thinkingproblem-solvingcustomer engagementbusiness insightsstrategic planningadaptabilitystakeholder management