L.A. Care Health Plan

Manager, Digital Communications

L.A. Care Health Plan

full-time

Posted on:

Location Type: Office

Location: Los Angeles • California • United States

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Salary

💰 $102,183 - $163,492 per year

About the role

  • Lead and execute L.A. Care’s digital communications strategy across all digital channels
  • Manage front-end and back-end operations including content development, UX design, page creation, SEO strategy, coding, development, and platform security
  • Strengthen L.A. Care’s reputation and elevate the member experience
  • Support digital communications for Community Resource Centers and ensure localized outreach efforts
  • Manage all aspects of running an efficient team, including hiring, supervising, coaching, training, and motivating direct reports
  • Collaborate with internal stakeholders to ensure secure, compliant, and scalable digital infrastructure
  • Utilize analytics tools to monitor performance across digital channels and conduct usability testing

Requirements

  • Bachelor's Degree in Communications or Related Field
  • At least 5 years of experience in digital communications, web development, or digital strategy
  • At least 3 years leading staff or supervisory/management experience
  • Experience leading teams, projects, initiatives, or cross-functional groups
  • Experience developing and executing digital strategies that support public health, member education, or community outreach—preferably in healthcare, nonprofit, or government settings
  • Experience managing front-end (UX, content, design) and back-end (development, security, infrastructure) operations
  • Experience in analytics, SEO, and performance optimization
  • Experience ensuring projects meet stated objectives and are completed on time and within budget
  • Strong writing, editing, and digital storytelling skills
  • Knowledge of HTML
  • Understanding of accessibility standards, HIPAA-compliant communications, and digital best practices in healthcare settings
Benefits
  • Paid Time Off (PTO)
  • Tuition Reimbursement
  • Retirement Plans
  • Medical, Dental and Vision
  • Wellness Program
  • Volunteer Time Off (VTO)
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
digital communicationsweb developmentdigital strategyUX designSEOHTMLperformance optimizationcontent developmentplatform securityusability testing
Soft Skills
leadershipteam managementcoachingtrainingcollaborationcommunicationwritingeditingdigital storytellingmotivation
Certifications
Bachelor's Degree in Communications