Kyndryl

Technical Support

Kyndryl

full-time

Posted on:

Location Type: Hybrid

Location: Tomar • United States

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Job Level

Junior

Tech Stack

AssemblyiOS

About the role

  • Provide exceptional technical assistance to clients enabling desired business outcomes
  • Diagnose and repair complex equipment, software, and systems
  • Respond to escalated issues and report design flaws and bugs
  • Assist with installations, training, and administrative duties within Service Level Agreement objectives

Requirements

  • 0-3 years of experience in Customer Service or Technical Support
  • Experience with Cisco Nexus and IOS technologies
  • Experience with F5 ASM and LTM configuration and troubleshooting
Benefits
  • health insurance
  • retirement plans
  • paid time off
  • flexible work arrangements
  • professional development opportunities
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
technical assistancediagnosing equipmentrepairing softwaretroubleshooting systemsF5 ASM configurationF5 LTM configurationCisco NexusCisco IOS
Soft Skills
customer serviceproblem-solvingcommunicationadministrative duties