Kyndryl

ServiceNow CMDB SME

Kyndryl

full-time

Posted on:

Location Type: Remote

Location: Remote • 🇮🇳 India

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Job Level

SeniorLead

Tech Stack

JavaScriptServiceNow

About the role

  • As a Software Engineering - Developer at Kyndryl, you will be at the forefront of designing, developing, and implementing cutting-edge software solutions.
  • Your work will play a critical role in our business offering, your code will deliver value to our customers faster than ever before, and your attention to detail and commitment to quality will be critical in ensuring the success of our products.
  • Using design documentation and functional programming specifications, you will be responsible for implementing identified components.
  • You will ensure that implemented components are appropriately documented, unit-tested, and ready for integration into the final product.
  • You will have the opportunity to architect the solution, test the code, and deploy and build a CI/CD pipeline for it.
  • As a valued member of our team, you will provide work estimates for assigned development work, and guide features, functional objectives, or technologies being built for interested parties.
  • Your contributions will have a significant impact on our products' success, and you will be part of a team that is passionate about innovation, creativity, and excellence.
  • Above all else, you will have the freedom to drive innovation and take ownership of your work while honing your problem-solving, collaboration, and automation skills.

Requirements

  • 8 + years hands on software development experience with ServiceNow CMDB configuration and data management.
  • Deep understanding of CI classes (e.g. Server, Application, Database) and their relationships.
  • Good understanding of the Common Service Data Model and how it aligns CMDB data with ServiceNow applications.
  • Use CMDB data certification modules to maintain data accuracy.
  • How IRE works with identification rules, reconciliation rules, and data sources.
  • Proven expertise in CI imports using ServiceNow Discovery, Import Sets, and integrations.
  • Strong scripting ability in JavaScript, Glide API, and familiarity with Flow Designer.
  • Experience with CMDB Health Dashboards, normalization rules, and reconciliation processes.
  • Solid understanding of ITIL v4, especially Configuration Management and Asset Lifecycle from discovery to decommission.
  • Ability to interpret and implement complex data models and CI relationship mappings.
  • Strong communication and stakeholder engagement skills.
Benefits
  • Kyndryl cares about your well-being and prides itself on offering benefits that give you choice
  • Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more.
  • Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations.

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
software developmentServiceNow CMDB configurationdata managementCI classesCommon Service Data ModelCMDB data certificationCI importsJavaScriptGlide APIFlow Designer
Soft skills
attention to detailcommitment to qualityproblem-solvingcollaborationstakeholder engagement
Certifications
ITIL v4
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