Kuunda

Business Development Rep

• Lead the origination, negotiation, and expansion of strategic partnerships across Africa.
• Identify and secure new high-value partnerships across priority markets.
• Build playbooks for structuring repeatable and competitive deals.
• Formulate business cases for new market entries, products, and partnerships.
• Collaborate cross-functionally to validate assumptions and align on opportunities.
• Ensure seamless transition from business development to execution, aligning with product, compliance, and operations teams.
• Serve as an executive sponsor for key accounts, monitoring performance and identifying opportunities for expansion.
• Build and mentor a high-performing BD team with a clear pipeline, KPIs, and career paths.

Head of Business Development, Africa

Operations

• Lead country operations processes
• Identify and resolve bottlenecks, inefficiencies, and risks in daily operations
• Drive automation initiatives to streamline tasks and unlock capacity for higher-value activities
• Establish and enforce SOPs aligned with group standards while tailoring to local market dynamics
• Serve as a bridge between operations and product teams, ensuring long-term sustainability
• Monitor liquidity to ensure uninterrupted product availability
• Lead planning and forecasting activities
• Act as primary liaison with financial institutions on funding and compliance
• Provide operational input into partner negotiations to support Kuunda’s scaling needs
• Oversee collections performance across partners, ensuring recovery targets are met
• Lead regular performance reviews, converting insights into actionable strategies
• Implement data-driven risk mitigation measures to strengthen portfolio health
• Design incentives and accountability frameworks to drive strong team performance
• Align field collections with digital tools to create cohesive multi-channel strategies
• Deliver consolidated performance reports with actionable insights for leadership
• Use analytics platforms to monitor trends, operational SLAs, and funding requirements
• Oversee efficient back-office operations, ensuring rapid, accurate partner support
• Monitor support systems and coordinate interventions to minimize downtime or issues
• Build internal and partner capability through training programs on compliance and operational best practices
• Cultivate strong relationships with financial institutions and ecosystem partners
• Provide transparent, data-driven insights to strengthen collaboration
• Support the Country Director with operational intelligence for partner engagements

Operations Manager

• Lead country operations processes
• Identify and resolve bottlenecks, inefficiencies, and risks in daily operations
• Drive automation initiatives to streamline tasks and unlock capacity for higher-value activities
• Establish and enforce SOPs aligned with group standards while tailoring to local market dynamics
• Serve as a bridge between operations and product teams, ensuring long-term sustainability
• Monitor liquidity to ensure uninterrupted product availability
• Oversee collections performance across partners, ensuring recovery targets are met
• Deliver consolidated performance reports with actionable insights for leadership
• Cultivate strong relationships with financial institutions and ecosystem partners

• Lead Operations & Financial Performance
• Implementing the strategy for the company and define the overall operational objectives from market / partnership launches to scale, including long-term goals;
• Drive Revenue growth and profitability against targets;
• Identify and secure new Commercial and Bank Partnerships
• Develop and implement scalable and efficient strategies to ensure both consistent results and exponential growth.
• Build Great Teams and Support Great Talent
• Effective People Leadership and Talent Growth
• Clear alignment through setting operational KPIs and performance management;
• Cultivate a high-performing, agile, one-team culture.
• Execute with Excellence
• Drive day-to-day operations;
• Align resources to achieve key business priorities;
• Proactively mitigate business, operational & governance risks;
• Own the operational budget and manage burn rate while growing the business ahead of market disruptions.
• Mobilize Stakeholders
• Build meaningful partnerships with our strategic partnerships to drive growth
• Regularly report updates to partners and Group Share Services

Africa Operations Director

Data Engineer

• Design, build, and maintain scalable and secure ETL/ELT pipelines across Redshift, S3
• Develop and manage AWS Glue jobs for automation, transformation, and catalog management
• Implement Apache Airflow workflows for data orchestration and monitoring of cross-market processes
• Optimize data ingestion and transformation performance using AWS-native tools and Redshift best practices
• Architect and maintain VPCs, subnets, security groups, and gateways to secure data movement between AWS services
• Apply AWS best practices for IAM policies, encryption, and secure access management
• Integrate data from external partners into the centralized warehouse
• Develop CI/CD pipelines in GitLab for automated deployment of data jobs, schema changes, and tests
• Work with analysts and data scientists to prepare structured datasets for reporting, modeling, and insights