Kumon Brasil

Field Consultant

Kumon Brasil

full-time

Posted on:

Location Type: Hybrid

Location: São Paulo • 🇧🇷 Brazil

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Job Level

Mid-LevelSenior

About the role

  • Conduct visits and provide targeted training to franchise locations
  • Support and develop instructors and franchisees, promoting integration and continuous training
  • Adapt approach according to each franchisee’s profile and stage, ensuring correct application of the Kumon Method
  • Plan and deliver training tailored to each unit’s specific needs, strengthening autonomy and operational quality
  • Prepare reports and follow-up plans
  • Develop action and monitoring plans based on key indicators (enrollments, IC6, TMP)
  • Prepare visit reports and keep information updated for support teams and managers
  • Monitor results and propose continuous improvement strategies
  • Support the implementation of digital tools and ensure organization of schedules and processes
  • Contribute to plans and initiatives to strengthen the Kumon brand
  • Coordinate and lead meetings
  • Coordinate and present regional and general meetings with franchisees, ensuring clear communication and integration among units
  • Support meetings with parents and brand-strengthening events
  • Serve as a bridge between headquarters and the units, maintaining consistent and transparent information flow
  • Provide tailored consultations
  • Offer consultations aligned with each franchise unit’s needs and profile
  • Monitor and evaluate the effectiveness of guidance, analyze results and propose specific development plans
  • Promote the exchange of best practices and the strengthening of the franchise network
  • Data analysis
  • Manage and analyze data to track unit performance indicators
  • Interpret results and propose strategic actions that support sustainable growth and improvement of key indicators
  • Use digital tools for monitoring and decision‑support
  • Satisfaction of franchisees, students and parents
  • Contribute to the satisfaction and retention of franchisees, students and parents through a close, empathetic and results‑oriented approach
  • Support events and initiatives that promote engagement and strengthen the Kumon brand.

Requirements

  • Bachelor's degree (completed)
  • Intermediate English proficiency (desirable)
  • Proficient in MS Office, with intermediate Excel skills
  • Experience with franchises, business areas, commercial/sales or consultancies (experience in education is a plus)
  • Experience with social media and general technology
  • Willingness to travel
  • Residence in São Paulo or the metropolitan area
  • Alignment with education and with the company’s method and philosophy
Benefits
  • Health Insurance: "Apartamento" plan (private hospital room) at no cost to the employee; fixed fee for direct dependents (not co‑payment)
  • Dental Insurance: Optional
  • Childcare Allowance: For employees with children up to 5 years old
  • Support for employees with a disabled child
  • Conexa Saúde: Employee support program providing psychological and nutritional guidance (no cost to the employee)
  • Vidalink: Medication assistance for all employees with no deduction up to a monthly cap
  • Gympass (now Wellhub)
  • Meal Voucher
  • Food Voucher
  • Life Insurance
  • Transportation Voucher: For days of in‑office work
  • Profit Sharing (PLR): Annual
  • Education Subsidy: Financial support for professional development (subject to a maximum limit)
  • Free access to Kumon teaching materials for all subjects: Employees may study Kumon materials for all subjects using 30 minutes of their daily work schedule
  • Reimbursement for study of the Kumon Method: Available at franchise units for employees and legal dependents
  • Languages: Employees may use the available allowance to study English, Spanish, or Japanese (independent of Kumon Method study)
  • Birthday Day Off: Employees receive the birthday off with pay or may choose a day during the following week if the birthday falls on a weekend
  • Career Plan

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
data analysismonitoring plansreport preparationtraining developmentconsultationstrategic action proposalperformance indicator trackingdigital tool implementationExcel proficiencyfranchise experience
Soft skills
communicationempathyresults-oriented approachadaptabilityleadershipcollaborationproblem-solvingorganizational skillsrelationship buildingcontinuous improvement
Certifications
Bachelor's degree