Senior Content Strategist – NYC Digital Services

Kumar Consulting, LLC

Senior Content Strategist developing user-friendly content for NYC.gov. Simplifying complex information and enhancing digital services for NYC residents.

Posted 5/21/2026full-timeNew York City • New York • 🇺🇸 United StatesSenior💰 $90 - $100 per hourWebsite

About the role

Key responsibilities & impact

Plan and develop content strategies for digital services
Write and edit clear, easy-to-understand website content
Collaborate with subject matter experts to gather and translate complex information
Perform content audits and improve existing digital content
Use data and analytics to improve user experience
Research laws, policies, and public service processes
Ensure content meets quality, accessibility, and usability standards
Track and report on content performance metrics

Requirements

What you’ll need

8+ years of experience in content strategy, UX writing, or similar roles
Strong writing and editing skills with a portfolio
Experience working with style guides and digital content standards
Ability to explain complex topics in simple terms
Experience collaborating with teams and stakeholders
Familiarity with analytics tools (Google Analytics preferred)

Benefits

Comp & perks

Flexible work from home options

ATS Keywords

✓ Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

content strategyUX writingwritingeditingcontent auditsdata analysisuser experiencestyle guidesdigital content standards

Soft Skills

collaborationcommunicationsimplifying complex topics