Director, Commercial Data – Analytics

Krystal Biotech, Inc.

Director of Commercial Data & Analytics overseeing commercial analytics strategy for rare disease portfolio. Collaborating with cross-functional stakeholders to translate business strategies into measurable insights.

Posted 6/2/2026full-timeRemote • Pennsylvania • 🇺🇸 United StatesLeadWebsite

About the role

Key responsibilities & impact

Serve as the commercial analytics lead, translating business strategy into measurable indicators and performance dashboards across Sales, Market Access, and Patient Services.
Compile, analyze, and synthesize diverse data sources to generate cohesive, executive-level insights and narratives.
Monitor execution metrics and proactively identify trends, risks, and opportunities across the commercial organization.
Partner cross-functionally with Commercial Leadership, Finance, Market Access, Patient Services, and other key stakeholders to ensure alignment between strategy, performance measurement, and execution.
Collaborate with Finance to support forecasting processes by providing commercial insights and contextual interpretation of performance drivers; while not directly owning forecasting, ensure alignment between field execution and forecast assumptions.
Develop and refine commercial reporting frameworks to improve clarity, efficiency, and strategic decision-making.
Analyze patient services and patient journey data to provide insights that optimize access, pull-through, and overall patient experience.
Establish data governance standards and best practices to ensure data integrity and consistency across commercial functions.
Support launch readiness and post-launch performance tracking for rare disease products.
Present insights and strategic recommendations to senior leadership in a clear and compelling manner.
Identify opportunities to streamline analytics processes while maximizing impact within a lean operating structure.
Perform other duties as assigned.

Requirements

What you’ll need

Bachelor’s degree required; advanced degree (MBA, MS, or similar) highly preferred.
10+ years of progressive experience in commercial analytics, commercial operations, or business analytics within biotechnology or pharmaceutical organizations.
Rare disease commercial experience required.
Demonstrated experience working cross-functionally in a high-growth biotech or specialty pharmaceutical environment.
Experience supporting commercial launch activities and post-launch optimization phase, strongly preferred.
Experience working closely with Finance on forecasting inputs and performance analytics preferred.
Experience analyzing patient services data and patient access metrics is a plus.
Adaptable; capable of managing priorities in a dynamic and rapidly changing business environment.

Benefits

Comp & perks

Equity / Stock Options
Medical and Prescription Drug Coverage
Dental and Vision Insurance
Short and Long-Term Disability Insurance
401(k) With Company Match
Paid Holidays
Paid Time Off
Flexible Spending Accounts (Health Care & Dependent Care)
Employee Assistance Program & Benefits Concierge App
AD&D and Life Insurance
Wellness Rewards Program

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

commercial analyticsdata analysisperformance measurementforecastingreporting frameworksdata governancepatient services analysiscommercial operationsbusiness analyticsmetrics monitoring

Soft Skills

cross-functional collaborationstrategic decision-makingcommunicationadaptabilityproblem-solvingleadershipinsight presentationnarrative synthesisrisk identificationtrend analysis

Certifications

Bachelor's degreeMBAMS