Drilling Optimization Specialist

Krux Analytics Inc.

Drilling Optimization Specialist utilizing drilling data and insights to improve efficiency for oil and gas stakeholders. Collaborating with teams and clients to ensure adoption of Krux software for operational success.

Posted 7/19/2026full-timeCalgary • 🇨🇦 CanadaSeniorLeadWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in Power BI report creation and dashboard development, with a strong focus on data visualization best practices. Proven ability to collaborate with stakeholders to translate requirements into actionable insights while ensuring data quality and consistency.

Highest-signal resume keywords

Power BI Report CreationData Visualization Best PracticesClient Relationship ManagementCRM System KnowledgeDrilling Industry Experience

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Report CreationDashboard DevelopmentData AnalyticsData IntegrationData Quality Assurance

Soft Skills

Communication SkillsCollaborationCustomer SupportProblem SolvingStakeholder Management

Tools & Technologies

Power BIMicrosoft OfficeCRM SystemsKrux Software

Certifications & Qualifications

Power BI Certification

Industry Keywords

DrillingMiningOil and GasData ManagementEmerging Technologies

About the role

Key responsibilities & impact

Use drilling data to create Power BI reports and dashboards that identify opportunities to improve clients’ drilling efficiency.
Collaborate directly with customer stakeholders to understand their requirements and translate them into executable workflows and reporting tools that provide data driven insights.
Integrate reliable data from multiple sources, ensuring data quality and consistency, providing a unified view of the organization to support operational decision making.
Support implementation and onboarding of new clients to ensure a seamless transition to Krux software.
Support both new and existing users by sharing best practices that help teams quickly maximize the value of the software, embedding Krux into their daily workflows and driving long-term adoption.
Provide regular proactive support for our largest clients, ensuring ongoing alignment and success.
Stay updated on industry best practices, emerging technologies, and trends in data analytics and visualization to continuously improve processes and solutions.
Submit development tickets for identified bugs, client requests, recommendations or improvements based on client and data trends.
Support business development teams providing technical guidance and recommendations for new and existing customers, including software overviews and capabilities, implementation best practices, reporting options.
Collaborate with the sales, customer success, product and delivery team as needed.
Work closely and collaboratively with our IMDEX colleagues.
Document and track client interactions within our CRM and ensure that support tickets are kept current and up to date.

Requirements

What you’ll need

Preference for bachelor’s degree in Geology, Engineering, Data Management or other related field; will consider other relevant industry experience and combination of education and experience.
Training or certification in Power BI software tools is an asset.
7+ Years of experience within the drilling, mining, or oil and gas industry.
3+ years in report creation/dashboard development including an understanding of data visualization best practices and principles.
Knowledge of CRM system (Hubspot or other).
Intermediate to expert knowledge of Microsoft Office (Outlook, Word, PowerPoint).
Experience in communicating complex technical concepts to non-technical stakeholders.
Experience in distilling large amounts of data into key insights and manageable pieces of information.
Demonstrated experience in building client relationships, understanding their specific needs and managing expectations.
Customer support, sales and related experience is an asset.

Benefits

Comp & perks

Hybrid work policy may apply after probation period
Up to 30% travel required, including overseas