Drilling Optimization Specialist

Krux Analytics Inc.

Drilling Optimization Specialist translating drilling data into actionable insights for clients. Collaborating on customized dashboards and reports while ensuring optimal use of Krux software.

Posted 7/16/2026full-timeSalt Lake City • Utah • 🇺🇸 United StatesSeniorLeadWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in data visualization and reporting through Power BI, with a strong focus on client relationship management and operational decision-making in the drilling, mining, or oil and gas industry. Proficient in integrating data from multiple sources and providing actionable insights to enhance client workflows and software adoption.

Highest-signal resume keywords

Power BI Report CreationData Visualization Best PracticesCRM System KnowledgeClient Relationship ManagementData Integration and Quality Assurance

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Report CreationDashboard DevelopmentData AnalyticsData Insights DistillationMicrosoft Office Suite

Soft Skills

Communication of Technical ConceptsCustomer SupportCollaborationStakeholder Management

Tools & Technologies

Power BICRM SystemsKrux Software

Industry Keywords

Drilling IndustryMining IndustryOil and Gas IndustryData QualityOperational Decision Making

About the role

Key responsibilities & impact

Use drilling data to create Power BI reports and dashboards that identify opportunities to improve clients’ drilling efficiency
Collaborate directly with customer stakeholders to understand their requirements and translate them into executable workflows and reporting tools that provide data driven insights
Integrate reliable data from multiple sources, ensuring data quality and consistency, providing a unified view of the organization to support operational decision making
Support implementation and onboarding of new clients to ensure a seamless transition to Krux software
Support both new and existing users by sharing best practices that help teams quickly maximize the value of the software, embedding Krux into their daily workflows and driving long-term adoption
Provide regular proactive support for our largest clients, ensuring ongoing alignment and success
Stay updated on industry best practices, emerging technologies, and trends in data analytics and visualization to continuously improve processes and solutions
Submit development tickets for identified bugs, client requests, recommendations or improvements based on client and data trends
Support business development teams providing technical guidance and recommendations for new and existing customers, including software overviews and capabilities, implementation best practices, reporting options
Collaborate with the sales, customer success, product and delivery team as needed
Work closely and collaboratively with our IMDEX colleagues
Document and track client interactions within our CRM and ensure that support tickets are kept current and up to date

Requirements

What you’ll need

7+ Years of experience within the drilling, mining, or oil and gas industry
3+ years in report creation/dashboard development including an understanding of data visualization best practices and principles
Knowledge of CRM system (Hubspot or other)
Intermediate to expert knowledge of Microsoft Office (Outlook, Word, PowerPoint)
Experience in communicating complex technical concepts to non-technical stakeholders
Experience in distilling large amounts of data into key insights and manageable pieces of information
Demonstrated experience in building client relationships, understanding their specific needs and managing expectations
Customer support, sales and related experience is an asset

Benefits

Comp & perks

Hybrid work policy may apply after probation period
Up to 30% travel required, including overseas