Route Sales Representative
Freudenberg Group
Delivery Driver – Logistics/Customer Service
Kroger
full-time
Posted on:
Location Type: Office
Location: Birmingham • Alabama • 🇺🇸 United States
Visit company websiteJob Level
Mid-LevelSenior
About the role
- Serve as brand ambassador, providing excellent customer service while delivering customer orders to the home.
- Drive a company delivery vehicle showing safe, efficient driving behavior and following Kroger’s driving standards.
- Demonstrate the company’s core values of respect, honesty, integrity, diversity, inclusion and safety.
- Provide excellent customer service while delivering orders to the customer
- Act as a brand ambassador when discussing Kroger’s Seamless Experience and delivery process with customers
- Ensure a high degree of professionalism and personal presentation when interacting with customers
- Drive a company vehicle safely and in accordance to Kroger's driving standards
- Ensure customer orders are delivered on time and in good condition, resolving any issues that may occur
- Maintain customer communication while in route to inform them of any issues or changes to their delivery in adherence with Kroger delivery standards
- Control and maintain an accurate record of customer deliveries
- Assist fellow drivers that may encounter difficulties while out delivering
- Ensure that goods are kept within the correct temperature guidelines; monitor and record temperatures to follow food health and safety regulations
- Handle product safely and in accordance with food safety guidelines; record any serious breakages or contamination issues and report to supervisor
- Complete pre-inspections check of company vehicle before use and report any defects to supervisor
- Operate company provided technology devices for mapping and customer interaction
- Must be able to perform the essential job functions of this position with or without reasonable accommodation
Requirements
- Valid driver's license
- Excellent communication and customer service skills
- Must annually pass a DOT regulated medical exam
- Must have a good driving record
- Ability to operate a delivery van and handheld tablet device
- Must be able to lift up to 50 lbs. with or without reasonable accommodation
- Must be at least 21 years old
- May require chauffer's license in some states
- High School Diploma or GED
- Any customer service experience
- Any deliver driver experience
Benefits
- A wide range of healthcare coverage, including affordable, comprehensive medical, dental, vision and prescription coverage, through company plans or collective bargaining agreement plans.
- Flexible scheduling in full- and part-time roles with paid time off, including holiday and sick pay based on eligibility and length of service.
- Emotional and financial support with free counseling through our Employee Assistance Program and free, confidential financial tools and coaching with Goldman Sachs Ayco.
- Valuable associate discounts on purchases, including food, travel, technology and so much more.
- Up to $21,000 in tuition reimbursement over your career, through our industry-leading Continuing Education program.
- Vast potential for growth, through an abundance of industry-leading training programs and diverse career pathways.
ATS Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
delivery drivingvehicle operationtemperature monitoringfood safety compliancecustomer order managementpre-inspection of vehicleslifting up to 50 lbshandling products safely
Soft skills
customer servicecommunicationprofessionalismproblem-solvingteam assistancerespecthonestyintegritydiversityinclusion
Certifications
valid driver's licenseDOT regulated medical examchauffeur's licenseHigh School DiplomaGED
