e-Commerce Lead

Kroger

Assist the Store e-Commerce manager in the day-to-day operation of the e-Commerce department. Contributing to customer satisfaction and team performance in a grocery retail environment.

Posted 4/30/2026full-timeRemote • Missouri • 🇺🇸 United StatesSeniorWebsite

About the role

Key responsibilities & impact

Assist the Store e-Commerce manager in managing the day-to-day operation of the store's e-Commerce department.
Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.
Meet/exceed customer expectations for ease of shopping, variety, freshness and cleanliness
Ensure team members are adhering to local, state and federal laws, food safety procedures and company guidelines are followed
Perform responsibilities required of selectors and customer attendants as needed per company guidelines
Act as the person in charge of the e-Commerce department when the Store e-Commerce manager is unavailable
Maintain the intake of customer orders and distribute and assign work to selectors and customer attendants
Print and distribute order labels, including orders for perishable departments
Troubleshoot e-Commerce equipment and devices
Maintain level of supplies needed to perform necessary duties
Report pricing, scanning, item location discrepancies and invalid temperature types to the store e-Commerce manager
Learn and implement process improvements as directed by division or enterprise e-Commerce team

Requirements

What you’ll need

Proven supervisory experience
Ability to read shelf tags
Basic knowledge of computers
Excellent oral/written communication skills
Basic math skills (i.e., counting, addition, and subtraction)
Self-directed, ability to execute projects with minimal supervision
Any experience in a production-oriented environment or warehouse environment, stocking shelves, or cashier experience

Benefits

Comp & perks

A wide range of healthcare coverage, including affordable, comprehensive medical, dental, vision and prescription coverage, through company plans or collective bargaining agreement plans.
Flexible scheduling in full- and part-time roles with paid time off, including holiday and sick pay based on eligibility and length of service.
Emotional and financial support with free counseling through our Employee Assistance Program and free, confidential financial tools and coaching with Goldman Sachs Ayco.
Valuable associate discounts on purchases, including food, travel, technology and so much more.
Up to $21,000 in tuition reimbursement over your career, through our industry-leading Continuing Education program.
Vast potential for growth, through an abundance of industry-leading training programs and diverse career pathways.

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

e-Commerce managementfood safety proceduresorder processinginventory managementtroubleshooting equipmentbasic math skillsreading shelf tags

Soft Skills

supervisory experienceoral communicationwritten communicationself-directedproject executioncustomer service