Transformation Director – Energy Utilities
Kraken
full-time
Posted on:
Location Type: Hybrid
Location: Paris • 🇫🇷 France
Visit company websiteJob Level
Lead
About the role
- Be accountable for the successful execution of client implementation programs using our Build-Operate-Transfer methodology, which covers technology, operations and culture transformation
- Find solutions that bring our clients into the new software and operating model that both accelerates delivery and reduces risk
- Develop deep relationships with our C-suite client executives
- Communicate effectively to stakeholders at all levels, both internally and externally
- Continuously demonstrate Kraken’s business value to the client and build a governance model which can last once the implementation program is completed
- Set the direction and pace for program execution. Managing internal and external expectations, removing blockers and making prioritization decisions to enable successful client transformations
- Understand the program details and report progress to the client and internal stakeholders
- Embody the Kraken ways of working. Provide support and feedback to members of the Kraken team and reinforce an environment of psychological safety.
Requirements
- Extensive experience in Regulated Utilities
- Strong experience leading large business and/or IT transformation projects, ideally in utilities or similar industries (e.g. telecom, public sector)
- Proven experience presenting and negotiating with C-suite clients and initiating strategic conversations
- Problem solver with an ability to focus conversations on the things that truly matter
- Ability to understand what success looks like for the client and laser-focused on how to enable them to achieve that without always saying yes
- Team player who can work effectively with national and global teams
- Excellent communication and facilitation skills. You are well respected with a natural gravitas
- Client and quality focus; highly effective at building and improving customer relationships as peers
- Mobile - You will be expected to invest in face-to-face relationship building with our clients and internal teams. Frequent travel will be expected.
- Fluent English
Benefits
- Health insurance
- 401(k) matching
- Flexible work hours
- Paid time off
- Remote work options
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
program executionbusiness transformationIT transformationclient implementationrisk reductiongovernance modelproblem solvingstrategic negotiationcommunicationfacilitation
Soft skills
relationship buildingteam playerclient focusquality focuspsychological safetyeffective communicationleadershiporganizational skillsinterpersonal skillsgravitas