COO, Head of Operations (PCF

Kraken Digital Asset Exchange

Operational Management:; Oversee the daily operations of the EMI, ensuring all processes run smoothly and efficiently

Posted 7/17/2026Verified active Jul 25, 2026, 12:36 AMfull-timeRemote • 🇮🇪 IrelandSeniorLeadWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrated leadership and management capabilities in overseeing operations within an E-money Institution, with a strong focus on compliance with E-money and Payment Services Regulations. Proven ability to analyze complex operational issues and implement effective solutions while adapting to a dynamic regulatory environment.

Highest-signal resume keywords

Leadership SkillsManagement SkillsOperational EfficiencyCompliance with E-money RegulationsCustomer Experience Dedication

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Operational ManagementRegulatory ComplianceFinancial AnalysisStrategic ImplementationPayments Services Regulations

Soft Skills

Analytical ThinkingAdaptabilityEthical StandardsProblem SolvingCustomer Service Orientation

Certifications & Qualifications

Bachelor’s Degree in Business AdministrationBachelor’s Degree in FinanceBachelor’s Degree in Operations ManagementRelevant Professional Certifications in FinanceRelevant Professional Certifications in Compliance

Industry Keywords

E-money InstitutionPayment Services RegulationsCrypto ExchangesGlobal Business Operating ModelsFinancial Infrastructure

About the role

Key responsibilities & impact

Building the Future of Open Finance
Payward
the parent company behind Kraken, NinjaTrader, Breakout, xStocks, Payward Services and CF Benchmarks
has spent the last 15 years building one of the most modern and globally accessible financial infrastructure platforms in the industry, built to advance an open, global financial system.
Before you apply, we encourage you to explore our culture page to understand what drives us and how we work.
The team
Founded in 2011, Kraken is one of the world's longest-standing crypto platforms, trusted by over 10 million individuals and institutions across the globe. It offers spot trading, margin, futures, staking, and OTC services, with products built for both individual investors and institutional clients.
You will be responsible for overseeing the daily operations, ensuring operational efficiency, and managing the strategic implementation of Kraken’s European E-money Institution (“EMI’) goals. This role plays a critical role in ensuring compliance with the E-money and Payment Services Regulations, and works closely with other senior executives to achieve Kraken EMI’s objectives.
The ideal candidate should have experience working in an EMI or Payments Services Regulations (“PSRs” business, with a deep understanding of global business operating models and crypto exchanges.
This role is based in Ireland and is subject to approval by the Central Bank of Ireland as PCF-42 (COO).

Requirements

What you’ll need

Leadership & Management Skills:Commitment to high ethical standards and transparencyAbility to analyze complex operational issues and develop effective solutionsFlexibility to adapt to a rapidly changing regulatory and market environmentDedication to providing a superior customer experience
Qualifications & Certifications:Bachelor’s degree in Business Administration, Finance, Operations Management, or a related field; advanced degree preferredRelevant professional certifications in finance, compliance, or operations management are desirable