Account Manager

Kraken Digital Asset Exchange

. Own and grow a portfolio of high-value accounts, with a core focus on driving AUM and trading activity .

Posted 4/21/2026full-timeRemote • 🇬🇧 United KingdomMid-LevelSeniorWebsite

About the role

Key responsibilities & impact

Own and grow a portfolio of high-value accounts, with a core focus on driving AUM and trading activity
Drive a proactive, strategic approach to account growth by identifying and executing on expansion opportunities across existing partners
Run account strategy, campaigns, and engagement plans to deepen relationships and increase usage
Manage QBRs / MBRs (as the function matures), particularly with institutional clients (e.g. exchanges, brokerages, fintechs)
Work across a diverse partner base — from large TradFi players to emerging DeFi protocols (including hands-on channels like Telegram where needed)
Partner cross-functionally with product, legal/compliance, treasury, and sales on integrations, incentives, and account growth
Track and optimize marketing incentives vs ROI, ensuring commercial efficiency
Support treasury allocation requests and partner needs across the lifecycle
Use tools like Salesforce, Dune, and AI workflows (Claude, n8n, etc.) to manage accounts, reporting, and insights
Represent xStocks at global conferences, summits, and roadshows (~30–35% travel across US, APAC, Europe)

Requirements

What you’ll need

5–7 years in Account Management / client-facing roles within fintech, crypto, or capital markets
2–3+ years in crypto, with solid understanding of DeFi, protocols, stablecoins, and on-chain ecosystems
Experience working with institutional clients and/or trading/brokerage infrastructure (TradFi exposure is important)
Proven ability to grow existing accounts (AUM, revenue, engagement) — not just close new logos
Comfortable operating in ambiguity, asking the right questions, and building structure where none exists
Strong cross-functional operator — able to work across product, compliance, legal, and commercial teams
Commercially sharp with ability to manage incentives, track ROI, and drive measurable growth
Professional presence with the ability to engage both institutional clients and crypto-native partners

Benefits

Comp & perks

Flexible working arrangements

ATS Keywords

✓ Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

account managementAUM growthtrading activitymarketing incentivesROI trackingDeFistablecoinson-chain ecosystemsinstitutional client engagementbrokerage infrastructure

Soft Skills

strategic thinkingrelationship buildingcross-functional collaborationoperating in ambiguitycommercial acumenprofessional presenceproblem-solvingcommunicationengagementadaptability