Kraken Digital Asset Exchange

Senior Solutions Engineer

Kraken Digital Asset Exchange

full-time

Posted on:

Location Type: Remote

Location: United Kingdom

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Job Level

Senior

About the role

  • Run technical discovery with prospective customers alongside sales and our Partner Solutions Lead — map their architecture, constraints, and compliance needs to our product suite (Embed, Ramp, Earn, xStocks, CF Benchmarks)
  • Surface recurring customer asks and product gaps from your deals and feed them to the Solutions Architect to inform the roadmap
  • Design tailored solutions spanning our existing offerings, customizations to those offerings, bespoke integrations built on top of our platform, or hands-on work directly in the customer's codebase
  • Scope and build proof-of-concepts that demonstrate technical feasibility and win the deal
  • Own a clean, structured handoff to our Implementation team — delivering PoCs, solution design docs, and knowledge transfer sessions that ensure what was promised gets built
  • Execute the pre-sales playbook — discovery frameworks, solution templates, PoC standards, and handoff runbooks — and contribute improvements back to the team as you learn what works

Requirements

  • 4+ years in a technical pre-sales role (solutions engineering or solutions architecture) at a B2B API or infrastructure company
  • Proven track record executing the technical pre-sales motion — discovery, solution design, PoC delivery, and deal-winning
  • Fluency with REST/WebSocket APIs, auth patterns (OAuth, JWT), webhook architecture, and integration debugging
  • Experience designing and building complex integrations for technical buyers at fintechs, banks, or neobanks — including customizations and bespoke work
  • Strong knowledge transfer skills — you know how to package a solution design so an implementation team can execute it faithfully
  • Clear, structured communicator who can run a discovery call, a design review, and a handoff debrief back to back
  • Experience writing RFPs and documenting solution approaches that clearly communicate how our product and our customizations will solve a customer's problem
Benefits
  • Health insurance
  • Retirement plans
  • Paid time off
  • Flexible work arrangements
  • Professional development opportunities
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
technical pre-salessolutions engineeringsolutions architectureREST APIsWebSocket APIsOAuthJWTintegration debuggingproof-of-conceptssolution design
Soft Skills
knowledge transferstructured communicationdiscovery call facilitationdesign reviewhandoff debriefcustomer engagementproblem-solvingcollaborationadaptabilityfeedback incorporation