Senior Solutions Engineer

Kraken Digital Asset Exchange

Senior Solutions Engineer facilitating solutions engineering for crypto B2B infrastructure firms. Collaborating with sales teams in designing and delivering client solutions.

Posted 4/17/2026full-timeRemote • 🇬🇧 United KingdomSeniorWebsite

About the role

Key responsibilities & impact

Run technical discovery with prospective customers alongside sales and our Partner Solutions Lead — map their architecture, constraints, and compliance needs to our product suite (Embed, Ramp, Earn, xStocks, CF Benchmarks)
Surface recurring customer asks and product gaps from your deals and feed them to the Solutions Architect to inform the roadmap
Design tailored solutions spanning our existing offerings, customizations to those offerings, bespoke integrations built on top of our platform, or hands-on work directly in the customer's codebase
Scope and build proof-of-concepts that demonstrate technical feasibility and win the deal
Own a clean, structured handoff to our Implementation team — delivering PoCs, solution design docs, and knowledge transfer sessions that ensure what was promised gets built
Execute the pre-sales playbook — discovery frameworks, solution templates, PoC standards, and handoff runbooks — and contribute improvements back to the team as you learn what works

Requirements

What you’ll need

4+ years in a technical pre-sales role (solutions engineering or solutions architecture) at a B2B API or infrastructure company
Proven track record executing the technical pre-sales motion — discovery, solution design, PoC delivery, and deal-winning
Fluency with REST/WebSocket APIs, auth patterns (OAuth, JWT), webhook architecture, and integration debugging
Experience designing and building complex integrations for technical buyers at fintechs, banks, or neobanks — including customizations and bespoke work
Strong knowledge transfer skills — you know how to package a solution design so an implementation team can execute it faithfully
Clear, structured communicator who can run a discovery call, a design review, and a handoff debrief back to back
Experience writing RFPs and documenting solution approaches that clearly communicate how our product and our customizations will solve a customer's problem

Benefits

Comp & perks

Health insurance
Retirement plans
Paid time off
Flexible work arrangements
Professional development opportunities

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

technical pre-salessolutions engineeringsolutions architectureREST APIsWebSocket APIsOAuthJWTintegration debuggingproof-of-conceptssolution design

Soft Skills

knowledge transferstructured communicationdiscovery call facilitationdesign reviewhandoff debriefcustomer engagementproblem-solvingcollaborationadaptabilityfeedback incorporation